Digital Associate/ C....
Digital Associate/ Cyber Café Attendant
Posted on :
18-01-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
0 - 7 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
18-01-2023
Job Description
Req ID : 1867118
- Help customers with the use of computers, applications and internet usage.
- Respond to customers who encounter error messages while accessing websites, emailing or downloading content.
- Provide excellent customer care and assist clients to complete forms and returns for KRA, NTSA, NHIF and other e-government services.
- Assist customers with downloads, printing, scanning, attaching and emailing documents.
- Monitor use of computers, media equipment, printing equipment and other machines to ensure compliance with café policies and applicable laws and regulations.
- Sell computer accessories, stationery and other cyber related goods and services while providing advice to customers on care and usage.
- Troubleshoot hardware, terminals, software and connectivity issues.
- Track customers’ time and charges at computer terminals and keep daily records.
- Clean computer areas and tables and keep the premises neat and tidy.
- Anticipate and promote computer and Internet-related products and services of the venture.
- Support the cybercafé owner in basic record keeping/book keeping
- Operate the various printing machinery in the cybercafé including heat press machines and screen printers
- Learn and operate various equipment in the media centers – photo and video equipment, software etc.
Employment Type
Fresher
Department / Functional Area
Key Skills
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