Responsibilities:
Communicate with customers via phone, email, and chat.
Provide knowledgeable answers to questions about products, pricing, and availability.
Work with internal departments to meet customers needs.
Data entry in various platforms.
Requirements
Qualifications:
At least 3 years of relevant (customer service) work experience
At least 1 year of experience in a call center
Updated knowledge of PC components and IT products
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Efficient typing skills (to be tested during the interview)
Ability to multi-task, organize, and prioritize work
Skills Awareness of Quality, Occupational Health & Safety and Environment Management system principles Knowledge of environmental and health impact of chemicals being stored in the warehouse Knowledge of identification, handling, storing and disposal of wastes and expired chemicals Ability to add, subtracts, multiply, and divides in all units of measure. Ability to pass a typing test at 35 words per minute Ability to operate a personal computer and related software Good communication skills in English Language.