Customer Service Coworker
Posted on :
08-02-2023
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
08-02-2023
Job Description
Req ID : 1905378
- Responsible to strengthen IKEA as the leader in home furnishing by providing a quality service to all IKEA customers who raise complain though Ministry of commerce and Investment.
- Provide a courteous and positive customer service experience to strengthen IKEA’s position as the best home furnishing store
- Daily check for MCI portals ( Retail & Online ) to review / extract tickets
- Ensure that for each MCI ticket on portal there is CRM case registered.
- Create CRM cases under the right category with explained complaint description.
- Follow up on MCI CRM cases till it is completely resolved
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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