Customer Resolution Coworker
Posted on :
08-02-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
08-02-2023
Job Description
Req ID : 1905372
- Drive sales growth and sustained long-term profitability by establishing and retaining a life-long relationship with existing and new customers and addressing any issues that arise.
- Handle and resolve complaints and claims efficiently and with empathy and process payments in an efficient, accurate and friendly manner.
- Strive to create a positive experience for customers to ensure they would want to continuously return and shop at IKEA.
- Ensure that the department/work area is effective for customers and cost-efficient for the store.
- Follow up with relevant function managers and customers regarding any complaints, appreciations or suggestions.
- Actively work together with other store functions to continuously improve the shopping experience for our customers in order to support long-term growth.
- Work towards closing CRM cases in a timely manner.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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