CNS GBC ACS Senior Business Consultant - NOKIA
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Job Description
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
Nokia Business Application portfolio offers solution to Digital Operations, Analytics, Monetization and Security.
The candidate will be part of CNS GBC Presales Advanced Consulting Services (ACS) East organization reporting directly into Head of ACS East. The candidate will join as Business Application Consultant, leading the business development, presales, delivery, and competent development of consulting services in these domains.
What you will learn and contribute to
Looking for a senior consulting leader to drive Business Application consulting under ACS East.
As part of our team, you will:
- Establish and manage cross-functional transformation plans for our customers driven by Business Application technology, automation, and operations investments
- Define Business Application (OSS/BSS, Inventory, Service Orchestration, Network and Services Assurance) architecture and strategy for our customers
- Identify the gaps in Operations Automation and define Automation framework/use cases, as per industry standard and best practices
- Define Target Operating Model for our customer including Digital Operations, AI Ops, Service Lifecycle Management, Hybrid Cloud Operations, DevOps and Agile.
- Lead Process and Change Management for Business Application transformation projects
- Fully responsible for all aspects of consulting services delivery to selected Nokia customers
- Facilitate customer workshops and conduct interview to collect customer requirements & define current mode of operations
- Implementation of Business Application transformation plan and change management
- Strive for customer business benefits and customer satisfaction
- Identify sales opportunities for Nokia to create further customer value
- Lead virtual teams to deliver Business Application transformation projects
- Coach internal consultants on consulting skills
- Conceptualize, develop, and optimize consulting offerings
Your skills and experience
Key Sklils:
- Engineering or computer science from a reputable institution, MBA a plus 15+ years in the Telecom or IT industry or
- 10+ years in management consulting industry
- Financial understanding of Telco operations and business case development and technology understanding of Telco functions, including marketing and customer care
- Good understanding of OSS/BSS, Unified Inventory, Service Orchestration, Network and Services Assurance, 5G slicing automation, Analytics, AI Operations and Operations Automation.
- Solid understanding of industry standards e.g. TMF, ETSI, 3GPP
- Ability to work with both technical and management layers with customers
You have direct experience of the following areas will be beneficials:
- Wireless Technologies 5G, 4G and/or business Applications such as Orchestration, OSS/BSS
- Business case development, experience in sales and business management
- Experience in setting up and leading transformation programs
- Ability to address and engage with customer CxO and Director level executive
It would be nice if you also had:
- Committed to deliver the services and business benefits sold to the operator
- Willingness to travel and spend time in customer premise
- Self-starter and systematic in structuring required steps to reach the goal
- Team player with good facilitation and mentoring skills
- High tolerance for stress and uncertainty
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Employment Type
Full Time
