Banquet Operations Manager

Responsibilities:

• Ensure that corporate and hotel standards and policies are explained to employees and implemented adequately
• Conduct regular training sessions with the assigned team in line with the departmental SOP’s
• Ensure the timely set up of all Banquets’ venues according to the service settings and as outlined in the function sheets
• Constantly obtain customer feedback during operation to ensure satisfaction
• Ensure general maintenance of sections appointed and follow up on work order forms
• Coordinate all menu proposals, presentations and buffet set-up with the Executive Chef
• Prepare duty schedules, ensuring efficient workforce at all time
• Ensure that grooming standards are followed by all employees on a daily basis