Area Manager
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2 - 0 years
Not Disclosed
Salary Not Disclosed
Any Nationality
Male
1 Vacancy
Job Description
- Works with stores’ managers to identify opportunities to increase sales and maximize efficiencies, staff costs, inventories
- Mentors daily, weekly and monthly/ quarterly financial performance, and ensures cash handling and banking is carried out in compliance with company policies and procedures
- Assists Line Manager in reviews and budgets
- Assists in selecting competent team members
- Supports, participates in training and develops staff for future potential
- Manages employee issues and disciplinary matters
- Ensures all brand standards, policies and procedures are communicated to team members and are complied with
- Checks quality of service, coffee and food excellence
- Utilizes customer feedback to lead stores in identifying gaps and executing improvements
- Ensures all stores appearances and equipment are maintained to brand standards, local regulations and all brand required reports and documents are completed accurately and delivered on time
- Contributes to Costa success by leading stores’ operations within his area, customarily exercise discretion in managing the overall experience of the stores
- Develops store management talent; workforce management, manpower decisions, customer satisfaction and product quality and financial performance
- Develops talent and identifies training needs through coaching and mentoring
- Works with the Training Manager to ensure training needs are addressed
- Ensures a succession plan is in place to meet future manpower requirement
- Involved in Local store marketing initiatives and drive store performance
- Involved in selecting costa locations & new store acquisitions
Employment Type
Full Time
