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Job Description

Req ID : 2234075
  • The ability to fill all reasonable in-house guest requests or requirements; anticipate needs, respond to all guest complaints, record such in a timely manner, and take action when needed.
  • The ability to execute tasks for residents in accordance with procedures, with an emphasis on accuracy and proper follow-up.
  • Works with guests pre arrival and in house to ascertain preferences and provide insightful recommendations.
  • Conducts pre arrival process to contact all future guests to arrange services including but not limited shipping packages, various Transportation methods, and researching different vendors and service providers.
  • Processes packages, faxes, messages, and mail which may be either outgoing or in coming in an accurate and timely manner

Department / Functional Area

Administration

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