Administrator

Responsible for office administration and ensures the smooth and effective overall operations of the office.
• Compiles data, prepares error-free reports, or collates data for consideration and presentation by the supervisor as and when required within the set deadline.
• Process and respond promptly to incoming and outgoing communications (telephone, email, face to face), accurate message taking, copying, and distributing information as necessary.
• Ensure to always remain professional and approachable, provide excellent customer service to all visitors and act as a face of the organization to increase organization branding internally and externally.
• Maintains a scheduler to help organize appointments with the direct supervisor and give the necessary reminder on daily basis and ensure critical meetings are not missed.
• Checks admission of guests without appointments to the direct supervisor on daily basis.
• Maintains a log of visitors and appointments for easy reference daily.
• Ensures to appear and act in a professional and pleasant manner with all visitors and score 90% or more in random performance surveys conducted by the department head.
• Ensure to distribute confidentially and accurately, record, or file correspondences, calls, or queries at all times to ensure efficient traceability of all documents handled in the direct supervisor’s office
• Ensures that documents for the department are distributed to the concerned personnel in a timely manner daily.
• Ensures that documents for the direct supervisor are properly screened / and organized in the signature file daily.
• Records all distributed documents and monitor actions taken for correspondence that require reply daily.
• Advises the direct supervisor for any documents/matters that require immediate attention daily.
• Ensures to screen and forward approved calls to the direct supervisor daily