Customer Service Jobs in Sharjah

Maintain up to date knowledge of the AMBU operating assets (shopping centre’s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks. Ensure More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...

Cultivate and nurture a positive and engaged community with customers. Respond to comments, questions, and messages across various platforms- online and offline. Manage SAPG brands’ social media presence- scheduling, posting, replying to comments. Gather user feedback and More...

Reservation and ticketing (Manual & Computerized) Check-in passengers to various destinations Arrivals Passenger Handing Departure Baggage Handling Ramp handling such as load planning and aircraft loading Handle passenger queries and redress passenger grievance Liaise More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a More...

MS Excel/ Outlook Enter updates to currency rates, inventory, material transfers and receiving reports. Key master data updates on products, customers, warehouses, vessels, rebates and contract/pricing Manage the coordination of appropriate staff to respond to pre-sales inquiries More...

Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches. Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical More...

Customer Interaction: Respond promptly to customer inquiries via phone email chat or inperson. Handle and resolve customer complaints providing appropriate solutions and alternatives. Build and maintain strong customer relationships through positive interactions. Product/Service Knowl More...

Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery. Monitor and analyze key performance metrics, identifying tre More...

. Receiving Client Instructions from Relationship Manager 2. Maintain records of the documents received and submit the same to the Mid Office 3. Liaise with customers to resolve the service issues on behalf of the managers 4. Follow with Mid Office and Operations till the More...

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate reta More...

Receiving Client Instructions from Relationship Manager 2. Maintain records of the documents received and submit the same to the Mid Office 3. Liaise with customers to resolve the service issues on behalf of the managers 4. Follow with Mid Office and Operations till th More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner ❖ To coordinate with Center Head, Slimm More...