Senior Project Manager - Trapeze Group Limited

ROLE SUMMARY
Were hiring a selfmotivated Senior Project Manager with experience handling large scale enterprise software projects preferable in the public transportation industry. The successful candidate will work directly with clients to ensure deliverables fall within the applicable scope and budget. He or she will coordinate with other departments to ensure all aspects of each project are compatible and followthrough to completion of all project activities. We are looking for a creative and dedicated individual who will fit with our collaborative culture. If you enjoy working with other professionals who believe in creating innovative solutions to problems we encourage you to apply.

• Project management and coordination of new implementation projects and client upgrades including developing Project Plans and Gantt Charts; Monitoring updating and reporting on progress internally and to clients; Providing written reports as required and management of project risks and issues.
• Identify and manage project resources and assign individual responsibilities to project task.
• Hold regular status meetings with customers and key stakeholders on resources project scope scope changes additional services and go live activities.
• Proactively manage changes in project scope and charge customers appropriately identify potential issues and risk and devise contingency plans to get the project back on track
• Assure project legal documents are completed and signed.
• Taking full responsibility of project signoff.

• Accurately forecast revenue utilization and manage project budget.
• Determine appropriate revenue recognition ensuring timely and accurate invoicing and monitoring receivables for projects including following up with clients when necessary regarding unpaid invoices.
• Analyze project profitability revenue bill rates and utilization.
• Track and report team hours and expenses on a monthly basis.

• Develop lasting relationships with client personnel that foster client ties.
• Set and manage client expectations and manage daytoday client interaction.
• Communicate effectively with clients to identify needs and evaluate alternative business solutions.
• Continually seek opportunities to increase customer satisfaction and deepen client relationships.

• Relevant tertiary qualifications in Software Development Project Management or IT or an equivalent level of experience in a related role especially Transport sector.
• Minimum five (5) years experience in product implementation project management in software development service delivery or similar with a proven track record in both service delivery and people management in an IT services environment; including demonstrated team leadership motivating individuals and/or teams to excel (in delivery and in quality) whilst ensuring excellent service delivery is provided to all clients.
• Experience with client engagements and working on technical projects at a highlevel.
• Strong financial and commercial skills and experience dealing with clients of all sizes including the ability to manage expectations across multiple levels of the customer organization with experience in managing budgets (basic revenue models P/L and costtocomplete projections) applying governance and developing processes.
• Demonstrable knowledge of contemporary project management methodologies with understanding and applying a disciplined process approach to projects and driving continuous value of products and solutions.
• Understanding of software applications database organization and system design.
• Experience working with government clients would be advantageous.
• Experience in delivering people mobility related projects for government agencies is a plus.

• Exceptional take charge delivery technical business and change management skills.
• Ability to thrive in a multitasking complex environment and be able to adjust priorities onthefly.
• Proven ability to effectively build and maintain client and vendor relationships in line with business processes and requirements.
• Accountable with an ability to adapt to the relevant internal procedures of a customer whilst adhering to company policies and procedures.
• Effective communication and interpersonal skills in working with team members and other stakeholders including tactfully communicating difficult/sensitive information.
• Aptitude to learn; have a high level of initiative be selfmotivated highly organized and independent with the ability to manage your own workload and work unsupervised.
• Mature and professional approach to work with an ability to instil a high level of confidence with others
• Excellent troubleshooting and problemsolving skills within a multifacetted environment.
• Drive aggressive delivery schedules while maintaining quality and cost requirements.
• Consultative style interact in a positive and professional manor with all key stakeholders.
• Act positively in a team environment appreciate each team members contributions and effectively utilise each team member to his/her fullest potential.
• Learn technical solutions and translate customer requirements into functional/technical specifications for enhancements interfaces conversions and reports.

• The position may involve occasional domestic travel within UAE and overseas.

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