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Senior UX Designer
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Senior UX Designer
Afaqy egypt
drjobs Senior UX Designer العربية

Senior UX Designer

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Cairo - Egypt

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Req ID : 2458015
Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail. Responds to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively.

Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement. Taking ownership and accountability for reacting to guest feedback and requests effectively and efficiently. Through maintaining knowledge of all guest ratings and comments assists in maintaining a culture throughout the Guest Services team for owning issues and resolving to the full.

Maintains current knowledge of all ship s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests.

Provides cash and guest account services at the Guest Services desk such as accepting cash payments, cashing personal or Traveler s checks or exchanging foreign currencies. Follows established procedures to maintain, safeguard, balance and reconcile, assigned cash float. Assists guests during boarding and departure process, including establishing onboard credit, selling and printing Explorations! Tickets and closing of guest accounts.

Requirements

Minimum one-year experience in a customer contact position within the hotel field or related industry.

Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required.

Proven customer service skills to interact appropriately with guests in a considerate, Professional and positive manner by showing concern and listening actively.

Ability to communicate tactfully with guests, department heads and shipboard

Employees to resolve problems and negotiate resolutions.

Ability to operate basic office equipment, including telephones, computers and copy machines.

Completion of high school or basic education equivalency preferred.

Must have a valid South African Passport



Must have a valid South African Passport Must have a min of 4 years experience.

Employment Type

Full Time

Company Industry

Logistics / Transportation / Warehousing / Courier

Department / Functional Area

Graphic Design / Web Design / Art / Visualiser

Key Skills

About Company

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