Job Description
Key Responsibilities:
- Responsible for sales growth for movement of commodities originating from Ahmedabad region to Eastern & Southern India thru’ container’s rakes.
- Responsible for relationship with regional officials of Steel and Bulk customers.
- Responsible for daily customers' enquiries regarding their bookings, transit information of their consignments & coordination with delivery team at the destination.
- Coordination with transporters for timely placing containers at the customer’s door for pickup & delivery of the materials.
- Redressal of customers’ complaints regarding delay, breakage, or shortage of their material etc.
- Adhere to DP World laid down policies governing Credit control and credit offerings to customers.
- Preparation of data, presentation, study papers, reports as required.
- Analyse the competitor’s activities & plan business strategies for continuous improvement and meeting of relevant objectives and targets as assigned by management.
- Undertake all tasks and responsibilities assigned by the reporting manager / HOD.
- Conduct deep market study to understand the changing needs and expectation of customers and to plan addressing issues in coordination with other departments