Guest Experience Agent Jobs in Dubai

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Assign and instruct Guest Service Agents, Operators and Bell Attendants in details of work Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of More...

Responsibilities: * Assist in the effective operation of the Reservations department, to meet the business goals of the hotel. * Adhere to all Standard Operating Procedures. * Take personal responsibility for driving upselling, achieving set revenue targets by months. * Be fully a More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Responsibilities: Create user-friendly applications. Work with designers and engineers to brainstorm application ideas. Reflect on data to analyze trends. Create test models to gauge user enjoyment.

Responsibilities: Work hand in hand with FOM to ensure that allocation preferences of TOP VIP and special attention guests are met. Ensure GR team reviews and updates arrivals lists for the following day, and informs all departments are informed via daily ‘VIP’ lists. E More...

Responsibilities: Answers all external calls in the respective standard and manner Assist the reservations request of our guests, business partners and internal clients Have full and up to date knowledge of the hotel products and services. Ensure all telephone calls are handled p More...

Answer phones and assist customers in making, altering, or canceling reservations Respond to emails with reservation information, confirmations, and additional details Advise customers regarding ongoing promotions or available upgrades that may enhance their experience Answer que More...

Act as an ambassador for guests at our venue Help resolve any issues or complaints Train employees in customer service Create and enforce employee practices and policies Assist with PR outreach or grassroots marketing projects Complete data entry tasks

Reporting to the Central Reservations Manager, responsibilities and essential job functions include but are not limited to the following : Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System En More...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their More...