Guest Experience Agent Jobs in Dubai

Responsibilities: Guiding aircraft to and from gates and backing them up for take-off. Parking arriving and departing aircraft. Placing chocks and cones around aircraft. Loading and unloading arriving and departing aircraft cargo, baggage, and mail onto carts and/or dollies. Pr More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Ensuring that the check-in and check-out process runs as smoothly as possible and that guests are escorted to the correct room. Responding to requests or complaints made by guests in a professional and polite manner in order to guarantee customer satisfaction. I More...

Responsibilities: Ensure that s/he adheres to all hotel and company standards, Business conduct and ethics, policies and procedures including Health, Hygiene & Safety Any other duties as may reasonably be requested by the management. Prepare fresh cold/hot towels Assist other More...

Responsibilities: Prepare, update and file all correspondence relating to room sales. Liaise with the Management and team in order to ensure the smooth operation of Revenue processes and functions within the individual unit covered. Have full and up to date knowledge of the hotel p More...

Responsibilities: Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that both the Front Office Manager and Reception Superviso More...

Responsibilities: Maintaining professional, open and honest communication to assist guests and make accurate bookings. Availability to work shifts between Monday to Sunday Immaculate personal presentation. Providing an outstanding guest welcoming experience by demonstrating a comm More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Co More...

Responsibilities: Communicate promptly and efficiently guest complaints and compliments to the Front Office Manager / Duty Manager. Provide information on resort services and facilities, as well as local attractions and general enquires as requested. Ensure sufficient stocking of w More...

Responsibilities: Provide prompt, courteous and efficient service to all guests, so as to achieve a high level of customer satisfaction. Actively elicit guest feedback and preferences, regarding resort services and ensure action is initiated on the same to maximize guest satisfactio More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: A focused customer obsessesion that enables Amazon to understand PanMENA customers and shape a stronger product to meet their needs. This role is expected to play a significant role in Amazon MENA’s pursuit to create best-in-class customer experience across 3 More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience str More...

Responsibilities: Maintains a detailed and updated database on customers which is periodically reviewed to maintain accurate information. Handle Clients at all channels including email, face to face, calls, tickets and social media. Liaise with the cross functional teams to guarant More...

Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances. Checking the availability of accommodation or transportation on the customers&r More...

rESPONSIBILITIES: Answer all incoming calls promptly, in an attentive, courteous, efficient manner and maintaining excellent call audit scores. Answer guest inquiries about hotel services, facilities and hours of operation. Enter reservations into the computer according to standar More...

Responsibilities: Greet and welcome all guests approaching the Front Desk in accordance with Citadines Metro Central standards. Being able to perform all Front Office duties like check-in and check-out of guests, answering the phone according to the hotel etiquette, assisting guest More...