Customer Care Management Jobs in UAE

Job Responsibilities/Accountabilities: To check if there are any improvements that can be made to the service provided. To ensure the customer is fully satisfied. To demonstrate care and support for the customer. To capture any dissatisfaction before it potentially becomes severe. To More...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards ar More...

Roles & Responsibilities NMC inviting application from candidates to fill the position in Abu Dhabi. Applicants who are interested can send resume. CURRENT VACANCIES: 1. Customer Care Executive - VIEW & APPLY • Greets patients or their families and finds out the nature of their enqui More...

We are looking for our client in food industry a Customer Care AssistantThe role Processing partner orders through email and phone determining delivery time method of transportation depending on product availability promotions seasonality order optimization (upsell) sales policy and More...

Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supe More...

Responsibilities: Develop customer success metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level More...

Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked Top 25 happiest places to work. Apply today and see what they're all about. More...

Efficient and courteous handling of telephone calls, provide necessary information /guidance to the caller and transfer the calls to the relevant personnel in the office. Ensure that cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are a More...

Requisition ID 48274 Position Type FT Permanent Recruiter #LIRG1 Posting Type LI About the role Act as the primary contact between the customer and Kerry delivering a world class customer experience for our customers. Respond consistently to our customers nee More...

Responsibilities: - Respond promptly to customer inquiries through various online channels, including email, chat, and social media - Resolve customer complaints and issues in a timely and professional manner - Process customer orders and returns accurately - Provide product informati More...

CRM 80100 1 . / ( CRM MS Offi More...

To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are scheduled / rescheduled & confirmed after referring to appointment planner ❖ To coordinate with Center Head, Slimm More...

Responsibilities: Effectively manage the companys supply chain by coordinating activities related to logistics procurement and distribution. Ensure seamless communication with customers to address their customer service needs order tracking and issue resolution. Co More...

Daily monitoring of customer complaints both Voice & Non-voice, providing support wherever needed such as attending escalations directly from the care team; reporting valuable insights and any vital or critical information or situation to relevant teams. . Collaborate with cros More...

CRM 80100 1 . / ( CRM MS Office) More...

To provide a range of reception intake and associated administrative services pertaining to incoming patients. The customer office executive will answer and direct incoming calls to appropriate individuals. Perform specified routine procedures such as greeting and referring pat More...

Responsibilities: 1. Provide exceptional customer service via phone, email, and chat channels. 2. Assist customers with inquiries, account management, and issue resolution. 3. Educate customers on bank products and services. 4. Document customer interactions and feedback for future re More...

About the job Job Title: Customer Care Agent for a Healthcare Company with English and Finish Job Description We keep growing! Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, fe More...

Experience in managing people or projects and or Senior Stakeholders Technical And Interpersonal Skills Experience in guest and hospitality or customer care services for high value customers Knowledge of performance evaluation and customer service metrics Knowledge of CRM, custome More...