Human Resource Jobs in Fujairah - Vacancies May 2022 - Drjobs.ae
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Human Resource Jobs Fujairah

831+

Human Resource Jobs Fujairah


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Customer Success Account

10 - 11 years
AED 1 - 2
Fujairah UAE / 10 - 11 / AED 1 - 2

W D G Employment Services

Job Description Responsibilities The CSAM-M is accountable for end-to-end service program delivery within an assigned portfolio of customers, representing Customer Success throughout all deal phases while demonstrating a critical partnership with internal and external stakeholders. The CSAM-M serves as the primary leadership point of accountability and/or escalation for their portfolio of customers. This role has direct people management responsibility for Customer Success Account Managers and supervises the Customer Success and Support deliveries to customers by their team. The CSAM-M is responsible for driving customer satisfaction, customer effective use of Microsoft s cloud platforms, consumption, growth with fulfilling Support contractual obligations, and the governance of delivery for their portfolio of accounts led by their CSAMs. Hire, on-board, develop, coach, mentor and evaluate Customer Success Account Managers. Set a clear bar for excellence. Build a high performing team that will be diverse and inclusive. Must possess exceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders in the subsidiary to drive CSAM role clarity, account coverage, project assignment and effective cross-team collaboration. Coach and enable your team to accelerate cross cloud workload projects to production, including technical readiness, blocker escalations and technical resource orchestration. Ensure your team delivers high quality production deployments that are resilient and successful. Drive operational excellence, including timely consumption opportunity management, high-quality reporting and insights, and delivery portfolio health. People Management Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual s capabilities and aspirations; Invest in the growth of others. Customer Relationship Management Leads by example in creating and nurturing strategic relationships with key customer stakeholders, targeting the C-Suite (as appropriate), often as part of a steering committee, to ensure delivery value is on track and major issues are being anticipated, identified, and managed. Synthesizes insights from their team regarding the business and Information Technology objectives, priorities, and strategies of customers across their Practice and more broadly across their practice in order to identify wide-spread patterns and develop strategies for the practice. Coaches others to do the same. Opportunity and Pursuit Management Provides guidance and mentorship in leading a team in recommending innovative opportunities for growth to capture and communicate customer and industry insights to sellers. Partners with internal leadership teams (e.g., Account Technology Unit [ATU], Customer Success Unit [CSU], Specialist Team Unit [STU]) to identify, create, and strategize on growth opportunities for their Practice and Area growth goals. In partnership with Sales identifies and supports the development of new customer opportunities aligned with Microsoft strategic priorities. Consumption and Delivery Execution Coaches their team on the adoption and consistent use of appropriate delivery-management methodologies, processes, and tools. Coaches their team on effective customer communication and understanding customer expectations. Establishes accountabilities to drive customer outcomes with internal stakeholders through their area's Customer Success Account Managers (CSAMs). Coaches their team on mapping and traceability using complex artifacts or indicators (e.g. value realization metrics). Ensures that their team has processes in place to affirm that they will meet customer goals and expectations. Anticipates, identifies, and mitigates blockers to customer success goals and partners with internal and external leadership stakeholders. Sets the strategic direction of solution deliveries across the Practice, mentors others, and supports securing resources with internal leadership to deliver on customer obligations. Provides feedback and improves on delivery methodologies, processes, and tools. Accelerates production level consumption and ensures customer success in driving solution and operational health for Customers across the solution and support lifecycle. Seeks to resolve issues identified and escalated from direct reports regarding internal or critical customer issues (e.g., personnel change requests, threat of critical deal loss) with significant financial impacts on the business. Customer Success Strategy Translates corporate and Customer Success strategy and regional and area direction into local action. Clarifies corporate and Customer Success strategies to build alignment with key stakeholder and customer strategies, and drive toward achieving practice goals. Leads trend identification and implementation across customer and functional teams and tailors practice planning and execution accordingly. Qualifications To be effective as a CSAM-M, you have leadership experience in building, coaching, developing, and retaining high performing teams to achieve business results, customer success and value realization. Experience: 10+ years of experience in technical sales, consultative or program delivery. Demonstrated capability in managing complex projects and support engagements. Management: 5+ years of experience in people management required. Previous revenue management and forecasting experience preferred. Change: 7+ years of experience driving change management or technical adoption preferred. Collaboration: Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers.. Education Bachelor's degree in Computer Science, Information Technology, Engineering or related field preferred. PMP or other project management certification preferred. Certification in one or more of the following technologies preferred: Cloud, mobile, Database, Big Data, BI, Data Less

Job Description Responsibilities The CSAM-M is accountable for end-to-end service program delivery within an assigned portfolio of customers, representing Customer Success throughout all deal phases while demonstrating a critical partnership with internal and external stakeholders. The CSAM-M serves as the primary leadership point of accountabili More..


Executive Secretary

2 - 3 years
AED 1 - 2
Fujairah UAE / 2 - 3 / AED 1 - 2

W D G Employment Services

Job Description Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. CRITICAL TASKS Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of guests and coworkers. Follow company and department policies and procedures. Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Perform other reasonable job duties as requested by Supervisors. Guest Relations Address guests' service needs in a professional, positive, and timely manner. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Thank guests with genuine appreciation and provide a fond farewell. Communication Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. Speak to guests and co-workers using clear, appropriate and professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness. Working with Others Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Support all co-workers and treat them with dignity and respect. Develop and maintain positive and productive working relationships with other employees and departments. Partner with and assist others to promote an environment of teamwork and achieve common goals. Physical Tasks Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. General Administration Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle incoming and outgoing mail, including date stamping and distributing incoming mail (e.g., overnight mail, delivery/messenger services, First Class, Federal Express, UPS, Cablegrams, Telex, Mailgrams, Telegrams, Voicemail certified, International, and Registered). Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Computers/Software Transmit information or documents using a computer. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservation and answer inquiries from guests. Office Equipment Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Transmit information or documents using mail, or facsimile machine. Communication Document all guest requests/complaints and communicate such to appropriate personnel for proper handling. Receive persons entering the office by greeting them, determining nature and purpose of their visit, and directing or escorting them to specific destinations. CRITICAL COMPETENCIES Analytical Skills Computer Skills Learning Decision-Making Interpersonal Skills Interpersonal Skills Customer Service Orientation Team Work Diversity Relations Communications Writing Telephone Etiquette Skills English Language Proficiency Communication Listening Applied Reading Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Organization Detail Orientation Multi-Tasking Time Management General Administration Typing Correspondence Documentation/Reporting Maintain Files and Records Filing Computer Software Microsoft Office Business Results Balanced Scorecard Results: Supports strategies and conducts activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share. Recruitment: Oversees the management and non management hiring process to attract, select and retain a diverse workforce. Utilizes selection processes that identify the best candidates for open positions in a cost effective and efficient manner to meet the business needs of the operation. Less

Job Description Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests/complaints to appropriate personnel. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professiona More..



W D G Employment Services

Purpose of the Job Control and monitor all warehousing activities efficiently and as per standards to meet SLAs Job Responsibilities Develop strong customer relationships to ensure high levels of service/satisfaction. Implement the map designed for each customer s operation to meet the customer requirements and Aramex standards. Ensure meeting customers SLAs for all customers. Analyze all customer requests impacting both cost and operational workflow. Reporting any information that might impact company image and brand or functioning Set KPI s and conduct annual reviews for direct reports Ensure training warehouse staff on customized logistics procedures and requirements for new customers and any change in procedure. Recruit, train, develop and mentor direct reports. Ensure identifying direct reports training needs and propose training needed Assist and train personnel to use warehouse systems, DQMS, and the processing of work orders. Facilitate the flow of information horizontally and vertically Ensures optimal warehouse performance. Monitor and control the warehouse team at all levels. Makes sure the warehouse performance is up to standard. Ensure meeting customers SLAs Maintain IRA (inventory record accuracy) as per standard. Adhere to company HSSE, compliance, and sustainability corporate policies/processes Acts on all assigned outcomes of the quality audits. Adhere to all shipping and handling legislations. Ensure operation is run according to the cost budgets assigned. Makes sure WMS is updated on time and accurately and as per the procedures. Responsible for maintaining stock accuracy and integrity levels. Continuously reviews operations for opportunities for improvement and initiates needed actions. Perform inventory housekeeping. Monitors capacity, productivity, and performance dashboards/reports, analyses data for trends and/or spotting issues. Coordinate with warehouse customer service team on clients orders and issues. Makes sure the warehouse operations run at optimal cost. Optimize the workflow process to minimize (any) extra cost. Controls indirect expenses including overtime and consumables. Helps the Supply Chain/logistics operations manager and team in project costing and resource planning. Take all necessary measures to reduce cost without compromising quality and standards Job Requirements (Experience and education) 4 YEAR Experience Degree in related filed (Supply chain, Logistics, Industrial eng.) interpersonal skills the ability to work well in a team, as well as to manage and motivate others problem-solving skills the ability to think creatively interpersonal skills skills in data analysis, including working with electronic data logical reasoning time-management ability ability to plan ahead and deal with unexpected changes Less

Purpose of the Job Control and monitor all warehousing activities efficiently and as per standards to meet SLAs Job Responsibilities Develop strong customer relationships to ensure high levels of service/satisfaction. Implement the map designed for each customer s operation to meet the customer requirements and Aramex standards. Ensure meeting c More..



W D G Employment Services

Job Description  Work collaboratively with other team leaders in the theatre department in the daily running and organization of theatre activity and provide support in all clinical areas as necessary.  Work as part of the senior staff team to meet the departmental objectives and develop the work of the theatre service  Develop, implement and update policies, guidelines & protocols for the management of patients within the peri-operative setting.  To lead the Theatre team and act as an effective role model, providing excellent quality of care for patients and to act as an expert resource & knowledge base for colleagues  To take responsibility for the cleanliness of their theatre environment and equipment at all times.  To be responsible for the maintenance and repair of the theatre equipment. Desired Candidate Profile Minimum of 8 years experience in operating theatres. Minimum of 2 years at Senior Level in theatre, First Surgical Assistant/ASP, ability to ‘scrub’ for a range of specialties – Orthopaedics, Gynaecology, Colorectal, Urology Less

Job Description  Work collaboratively with other team leaders in the theatre department in the daily running and organization of theatre activity and provide support in all clinical areas as necessary.  Work as part of the senior staff team to meet the departmental objectives and develop the work of the theatre service  Develop, implement and u More..



W D G Employment Services

Job Description Responsible to perform all day to day activities at staff accommodation. Make sure the accommodation premise is clean. Monitor the accommodation staff and outsource staff used by the company for maintaining cleanliness. Monitoring the Cooks & Helpers at Kitchen & Responsible to send the food to all locations. Ensure the cleanness of kitchen & hygiene, safety and food preparing at staff quarters mess. Monitoring the use of equipment and supplies within the accommodation. Coordinating the maintenance and repair issues to the concerned department. Assisting the Admin Executive for staff accommodation related purchase. Maintain the stock & inventory of concerned staff quarters. Implementing staff accommodation rules and regulations. Monitoring the consumption of electricity and water. Perform the staff accommodation welfare activities (Pest control & Water tank cleaning). Cooperating with all staff to maintain proper interaction and a friendly environment within the office. Comply with all Municipality, civil defense rules and standards. Responsible to maintain all types of periodical maintenance of equipment’s and systems at staff quarters. Responsible to maintain filing at staff accommodation. Responsible to complete additional tasks assigned by HR dept. Desired Candidate Profile HSC with basic office skills. Good communication skills in English & Hindi. Experience in clerical and maintenance activities is an added advantage. Working environment is physically demanding of time such as working long hours, working on holidays etc Less

Job Description Responsible to perform all day to day activities at staff accommodation. Make sure the accommodation premise is clean. Monitor the accommodation staff and outsource staff used by the company for maintaining cleanliness. Monitoring the Cooks & Helpers at Kitchen & Responsible to send the food to all locations. Ensure the More..


Cost Controller

3 - 8 years
AED 1 - 2
Fujairah UAE / 3 - 8 / AED 1 - 2

W D G Employment Services

Job Description Job Key Details: Critically assess all the budgets and cost projections Stay up to date with the new vendors and possible cost-cutting partnerships Work together with department heads to strategize ways to minimize waste Understand material use and give material estimation requirements upon request. Create and apply proactive solutions and cost-cutting measures Keep track to ensure standardization of repetitive jobs. Ensure optimal utilization of all common tools and processes. Develop plans and schedule for the project delivery. Effectively and efficiently design and draw detailed sketches for each project item. Handle all communication and provide efficient feedback for all processes. Stay up to date with market trends that can impact resource costs Examine invoices to ensure correct products or services were received at expected cost Keep all asset investment plans and ensure compliance to capital expenditure. Keep vendor and service provider relationships Commit to maximizing efficiency at all levels without compromising quality Guarantee accuracy for all operational requirements for projects and achieve all investment objectives. Desired Candidate Profile Job Qualifications and Experience The ideal candidate for Cost Controller should be from Engineering background or similar with 3-5 years experience. The applicant must have three years of practical experience in the same role Nice to have knowledge/experience related to Integrated Systems/ELV/Security Systems. Working experience with Microsoft Dynamics GP is highly desirable or similar ERP software. The jobholder must be well organized with an aptitude for data Excellent communication skills required Should be able to work under pressure and meet deadlines. Excellent leadership and management skills required Should be a critical thinker and problem solver Should possess detailed knowledge of project management with ability to co-ordinate and manage all aspects of a project. Less

Job Description Job Key Details: Critically assess all the budgets and cost projections Stay up to date with the new vendors and possible cost-cutting partnerships Work together with department heads to strategize ways to minimize waste Understand material use and give material estimation requirements upon request. Create and apply proactive More..



W D G Employment Services

Job Description *The primary focus of a Sales Consultant (Pre-sales) is to become an expert in a core set of Oracle products and solutions and to present the value proposition and benefits of our solutions to our partners, prospects and customers and internally to our sales force As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision, through on-line/in person sales efforts. Acts as a technical resource for less experienced Internet Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships. Support sales team in online/in-person selling efforts with minimal supervision. Develop and deliver proposed solution to customers. Approximate percentage of face to face interaction with customers to perform responsibilities is 10% Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable. As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable). Desired Candidate Profile What your day will look like: Manage and prioritize sales opportunities Clearly articulate the benefits of NetSuite's applications to all levels including line of business managers and C level executives Provide input to other cross-functional departments about customer requests and product enhancements as needed Maintain account and opportunity updates within our internal sales force automation system to manage and prioritize sales opportunities Develop, present, and deliver high-impact demonstrations of the NetSuite solution Perform needs gathering and requirement analysis for customers in a variety of industries. What you have to have to be successful: Strong industry knowledge. Manufacturing, distribution, retail, or services preffered. Prior pre-sales experience, supporting the sales cycle of ERP applications will be a great advantage. Experience in ERP in the capacity of solution consulting or functional implementation consultant. A sound understanding of accounting principles is preferred. Previous application experience in one or more of the following: SAP, Oracle e-Business Suite, Microsoft Dynamics, IFS, Infor/Lawson, Epicor, Sage, Salesforce.com and similar Solid presentation and interpersonal skills are a must BA/MBA or equivalent applicable work experience English speaking. Arabic or French language skills will be a plus Less

Job Description *The primary focus of a Sales Consultant (Pre-sales) is to become an expert in a core set of Oracle products and solutions and to present the value proposition and benefits of our solutions to our partners, prospects and customers and internally to our sales force As a Senior Sales Consultant you will be responsible for providing More..


Accommodation Manager

10 - 16 years
AED 1 - 2
Fujairah UAE / 10 - 16 / AED 1 - 2

W D G Employment Services

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Advise the Client as to the extent of the responsibility of Accommodation Management Advise the Client on options for Accommodation Management (in-house or outsourced) Determine the Resource Model required both options Develop operational budgets Determine the skills and resource required to support the Project Manager – Accommodation to develop an in-house capability or prepare a RFP for an outsourced service Recruit additional Accommodation Management resource Lead the team to develop a strategy Oversee the team in developing systems and procedures for the entirety of the responsibility Advise on required items (beds, bedding, furniture etc.) that needs to be procured Refine the resource model based upon occupancy scenarios Deliver a complete operable solution in time for staff to be recruited or a RFP be developed and tendered Oversee the recruitment of key staff and allocate responsibilities Ensure sufficient resources are recruited to be able to undertake all accommodation management tasks and / or oversee the mobilization of the Accommodation Management company Identify required services and prepare leases for concessions Attract concessions (barbers, convenience store etc.) Liaise with the Laundry and Catering Managers to ensure their readiness Liaise with Facilities Management (and service providers) to ensure their readiness Manage the opening of the facility Manage the accommodation management team Managing a large team of directly employed staff, delegating as much as appropriate Managing the client relationship, preparing the monthly report and attending client meetings Providing support and guidance to subordinates Attend internal management meetings and hold local meetings with the service delivery managers Ensure services are provided to the highest / contracted standard by ensuring service managers are properly discharging their responsibilities Ensure operations are carried out safely through the company HSE department and any locally appointed safety managers Ensure compliance with local legislation Investigate complaints and instigate any corrective action Support any initiatives or improvement measures instigated by the accommodation management team Identify and manage risks. Ensure the smooth running of the accommodation Managing a large team of directly employed staff, delegating as much as appropriate Managing the client relationship, preparing the monthly report and attending client meetings Providing support and guidance to subordinates Attend internal management meetings and hold local meetings with the service delivery managers Ensure services are provided to the highest / contracted standard by ensuring service managers are properly discharging their responsibilities Ensure operations are carried out safely through the company HSE department and any locally appointed safety managers Ensure compliance with local legislation Investigate complaints and instigate any corrective action Support any initiatives or improvement measures instigated by the accommodation management team Identify and manage risks. EDUCATION / CERTIFICATION / KNOWLEDGE: Bachelors degree in a facilities related subject (technical, commercial) Demonstrated proficiency in the Microsoft Office environment including Word, Excel, PowerPoint, Project and Outlook EXPERIENCE: Requires minimum of 10 years of accommodation management experience SKILLS/ABILITIES: Excellent business decision making skills and the ability to manage multiple small and large projects in a fast-paced environment Strong organizational skills, interpersonal skills and a positive attitude Self starter who can lead by example Strong verbal and written communication skills Proven leadership and management skills Strong communication and interpersonal skills Ability to delegate tasks and supervise others Great multi-tasking abilities and attention to detail Less

PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: Advise the Client as to the extent of the responsibility of Accommodation Management Advise the Client on options for Accommodation Management (in-house or outsourced) Determine the Resource Model required both options Develop operational budgets Determine the skills and resource required to su More..



W D G Employment Services

Job Description Job Summary The Dominos Pizza Store Manager position will empower and lead a team to deliver exceptional customer experiences. They will need to be an enthusiastic role model and promote a respectful team environment. As a passionate leader, they will focus on the importance of training team members to ensure high standards of customer service, quality, and food hygiene area achieved. The Store Manager will ensure that the store runs profitably while maintaining its KPI targets. They will thrive in a fast-paced atmosphere and strive to excel the store performance. They will need to support the senior leadership team by running a smooth, efficient, and actively running business in the following areas. Key Duties and responsibilities To set, implement and train team members to achieve excellence in standard operating procedures, service standards whilst managing the payment systems, inventory Management, Stock control and ordering systems of the store as per the brand standards set by Dominos UK. As Key holder & store in charge responsible for complete operations of the store, setting an example for your team by being a hands-on manager Support the entire team in operations during busy times whilst maintaining & promoting HTA (Heightened time Awareness) to ensure the store to achieve service standards in line with the companies KPls. Responsible for recruitment, training and developing the team. Also responsible for Human resource management including staff scheduling, disciplinary procedures, grievance handling and annual appraisal of key staff. Managing all aspects of food hygiene, HACCP. ensuring all staff adhere to the requirements and standards laid down by Dominos UK and the local authorities for food handlers. Store audit - Operations Evaluation Report (OER) Have full understanding of the OERs carried out by Dominos UK and are able to implement and maintain the high brand standards required Implement marketing strategy and activities as directed by the Area Manager. Upselling ensure team are actively upselling to increase the average ticket which in turn increases sales and overall profits. Forecast, review and motivate the team to Meet weekly KPI targets relating to Sales, food cost, labour costs, average delivery time etc. Regularly review Customer satisfaction platforms SMG and 'SKLMS Complaints' to identify any areas of improvement and run 'Superb Service' courses alongside the Operation Specialists to maintain a high level of customer focus within the team. Make sure Compliance & Regulation Records relating to PCI Compliance, GDPR Regulations, Health & Safety at Work Act 1974, Right to Work records, Fire & CCTV regulations are always available and up to date. Review product mix to recommend menu items. This job description is not exhaustive and provides a general overview of the scope of the role. Such duties may be amended from time to time and job holders will be required to undertake other duties as necessary to meet the needs of the business. Entry requirements for the job: Be flexible and be able to work weekend and evening shifts NVQ Level 3/BTEC equivalent education 1-year minimum relevant experience required in Quick Service Restaurant (QSR) environment. Fluent in the English Language (International applicants - minimum B1 level) Basic understanding of Microsoft applications Strong leadership and interpersonal skills Prepared to work under pressure in this rewarding yet physically demanding role Less

Job Description Job Summary The Dominos Pizza Store Manager position will empower and lead a team to deliver exceptional customer experiences. They will need to be an enthusiastic role model and promote a respectful team environment. As a passionate leader, they will focus on the importance of training team members to ensure high standards of cust More..


Environmental Officer

0 - 10 years
AED 1 - 2
Fujairah UAE / 0 - 10 / AED 1 - 2

W D G Employment Services

Job Description We are looking for Environmental Officer Job purpose The position is responsible to assist the organization in providing effective professional environmental advice and services for effective waste management; To supervise the timely collection, transportation & disposal of waste from the site, in accordance with the contract scope; Also, support in new business development, cost estimation and in building client relationship Duties and responsibilities 1. Promote awareness among assigned clients and across the organization on environmental impacts and control measures, the philosophy of sustainability, deliver training courses and encourage employee involvement 2. Monitor the application of environmental control measures by conducting inspections, audits, measurements and tests. 3. Assist in developing environmental programs and strategies for the clients on pollution control, pollution prevention, recycling, energy conservation, waste and wastewater management, resource use, emergency preparedness, environmental health and other sustainability projects. 4. To maintain good and long-lasting relationship with clients by providing support, information and guidance, researching and recommending waste management solutions and service improvement initiates 5. Supervise non-hazardous and hazardous waste collection from clients, as assigned. Also, to monitor waste collection services and its efficiency, if assigned 6. Supervise the work and efficiency of the assigned workers & vehicles on daily basis, mostly from the site, if assigned 7. To do joint site inspections with the sales team, so as to estimate work scope and to do cost estimation; Also, to participate in business discussions and client meetings, if assigned 8. To track, record, manage and resolve project issues and customer complaints and escalate, when necessary, if assigned 9. To effectively communicate, motivate, train and manage a team of assigned Drivers and Helpers, if assigned 10. Plan mobilization and demobilization of company equipments and other assets, based on business requirement, if assigned 11. Keying of operational data in the system, if assigned 12. Ensure all planned jobs are executed & report all failed / delayed collections to manager 13. To ensure cross-functional coordination, particularly with the Workshop, QHSE, and Credit Control Departments, so as to effectively resolve cross-functional issues, if assigned Plan & ensure safe execution of all subcontractor activities, as per company procedures & policies. 15. To Prepare the required monthly and /or any other MIS report, as assigned by your reporting manager 16. Monitor market conditions and competitor activity and provide its feedback to the Line Manager 17. To maintain professional and technical knowledge through continuous learning, by attending educational workshop, training and e-learning programs, by reviewing professional publications and by benchmarking best practices 18. Responsible to comply with the applicable HSE and Road Transport Services (RTS) procedures, instructions, laws and applicable regulations 19. To work ethically and to report any violations and acts that may affect the health, safety, environment, ethics and company reputation 20. To Perform any other task, as assigned from time to time by the company, based on business requirement. Desired Candidate Profile Job Specifications a) Education: Graduation or higher, preferably in environmental Science from an accredited University. b) Professional Certification: HSE and project management certifications, related to waste management industry c) Specialized knowledge: Needs to be well experienced and knowledgeable in environmental science and its latest development d) Skills: Strong communication skills, organizational and leadership skills, data analytical skills, stakeholder management skills, self-starter, multi-site management, Organizational and Commercial awareness e) Computer Skills: Computer literate (Microsoft Word, Excel, e-mail, internet, etc.) f) Other characteristics such as personal characteristics: Should be a team player, honest, self-confident, disciplined, highly organized and able to prioritize tasks g) Experience: At least 10 years of relevant work experience, preferably with at least 5 years in the waste management industry Less

Job Description We are looking for Environmental Officer Job purpose The position is responsible to assist the organization in providing effective professional environmental advice and services for effective waste management; To supervise the timely collection, transportation & disposal of waste from the site, in accordance with the contract s More..



W D G Employment Services

Job Description Key Role: Operate in a multifaceted role with the agility to balance priorities in Talent Acquisition, Talent Management, and HR. Apply expertise across the talent life cycle with the ability to drive strategy and impact in recruiting, leverage expertise in workforce planning to drive talent management solutions, and offer expertise in strategy and policy for Human Resources. Leverage general industry knowledge in the Human Resources function to provide operational support to leadership, managers, and employees across our Global Commercial business. Coach and advise on time-sensitive issues related to talent management, policy interpretation, and performance management. Provide HR operational expertise and advisement for Commercial and International HR processes. Assist with managing and directing full life cycle recruiting, including assessing business needs and local talent markets while developing and executing recruitment strategies programs that support the business objectives. Build long-term, value-added relationships with candidates, including managing candidate communities, providing meaningful experiences during the identification and attraction processes, and maintaining relationships with candidates and referrals. Desired Candidate Profile 8+ years of experience in Talent Management, Recruiting, and Human Resources Experience with providing strategic support and impact Experience with managing sensitive, critical employee information Knowledge of local international employment laws and regulations Ability to deliver exceptional internal customer service, both strategic and tactical, within large organizations Ability to address multiple requests in a fast-paced, team-oriented environment Ability to analyze data to draw conclusions about the information Ability to provide consistent and high-quality service across multiple business units Ability to build relationships with stakeholders at all levels within an organization Bachelor's degree Additional Qualifications: Experience with Workday HRIS Experience with Microsoft Office Suite, including Excel and PowerPoint Experience with International Talent Principles in Recruiting, HR, and Talent Management Experience with change management Possession of excellent analytical, conflict- resolution, and problem-solving skills Possession of excellent organizational and interpersonal skills Possession of excellent verbal and written communication skills Master's degree preferred Less

Job Description Key Role: Operate in a multifaceted role with the agility to balance priorities in Talent Acquisition, Talent Management, and HR. Apply expertise across the talent life cycle with the ability to drive strategy and impact in recruiting, leverage expertise in workforce planning to drive talent management solutions, and offer experti More..



W D G Employment Services

Job Description Key Result Responsibilities Leads the Quality Assurance team and operational activities ensuring all are as per standards, rules and regulations required by the Civil Aviation, manufacturer s manuals, and Air Arabia s adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considerations. Verifies and ensures that Company s established operations, policies, procedures and internal rules and regulations are met under the supervision of the relevant Nominated Post Holder and are in compliance and accordance with: a. Conditions and Restrictions of the AOC. b. Applicable Regulatory Requirements c. All relevant Authority Regulations and additional standards set by the airlines. Acts as the ultimate accountable to the COO to ensure that Quality Assurance Program is adequately and timely established and implemented in compliance and accordance with applicable regulations and approved manuals. Plans, implements and monitors the annual audit plan and inspections; identifies non-conformities, problems or deficiencies and proposes corrective measures and alternative solutions. Monitors and assures that corrective actions are timely taken and placed effective by the responsible line manager. Advises the Accountable Manager on Quality related matters and supports with needed information and independent assessment of audits and inspections results as well on correction loops as a regular standard basis for the formal Mmanagement s evaluation of the Quality System effectivenes. Qualifications (Academic, training, languages) Aircraft Maintenance Engineer Licence (CAR66- AMEL),and/or a Bachelor degree in Aircraft Engineering/Aeronautical/Auditing or equivalent; Alternately, a diploma or certificate in the related field and/or ATPL (Airline Transport Pilot License more than 3000 FH) Must have completed formal aeronautical maintenance training if it was not his/her major. Must be eligible for approval by the Civil Aviation as Manager Quality Assurance Post Holder . Certificates related to Auditing, Quality Assurance and/or Compliance such as IOSA or ISO Lead Assessor are highly desirable and some may be treated as conditional for this role. Project Management certificate or alternately the proven corresponding working experience is nice to have. Proficient in Microsoft Office (Advanced Excel and PowerPoint), Internet and Web Search. Excellent command over both written and verbal communication skills: reporting, presentations, etc Work Experience 8+ years of working experience in different disciplines in the aviation/airline industry, with a minimum of 4 years at least leading the Quality Assurance or Compliance function; low cost airline experience is a plus. Extensive knowledge in Civil Aviation and regulatory bodies rules and regulations and requirements pertaining to Flight Operations, Ground Operations, Flight Training, and Engineering Maintenance: policies, procedures, manuals, certification, and licensing. General knowledge in ICAO ISARPS. In-depth knowledge and experience in airline documentation and records control systems. Aircrafts technical knowledge and relative exposure to aircrafts maintenance is a plus. Comprehensive knowledge and working exposure to Safety and Security functional requirements and measures in airlines; knowledgeable in internal/external audit practices. Experienced in managing the continuing airworthiness of aircrafts in line with Authorities, Manufacturers, and OEMs standard requirements. Experienced in designing and implementing policies, procedures and manuals as per business needs and in line with adopted regulations and approved quality standards. Influential at all levels including internal and external parties; experienced in managing relationships at work place and managing a diverse team of people (Skills/Experience). Proven skills in analysing data, identifying pitfalls and recommending corrective measures. Cost-oriented, possesses effective problem solving and decision making skills. High accuracy and attention to both results and details Less

Job Description Key Result Responsibilities Leads the Quality Assurance team and operational activities ensuring all are as per standards, rules and regulations required by the Civil Aviation, manufacturer s manuals, and Air Arabia s adopted policies and procedures with focus on safety, efficiency, cost-effectiveness, and human factors considera More..


Process Lead - Qa/ra

6 - 8 years
AED 1 - 2
Fujairah UAE / 6 - 8 / AED 1 - 2

W D G Employment Services

Job Description Review RA files (New registration, Variation, Renewal, Inquiry response as per updated guideline). Perform review of all quality related documents, including but not limited to (MFM, FPD, CCF, ECT) Coordinate and respectively prepare timely letters to support registration activities & license maintenance consistent with the agreed HA letters strategy. Vendor per Country list: Maintain timely manner update of Vendor per country list as per HAs approval for registration or variation, etc. Setup system for tracking of regulatory files/communication review and approval for submissions. Vendor per Country list: Daily Timely manner update of Vendor per country list as per distribution emails related to HAs approval for registration or variation, ect. Periodical posting on Julphar intranet on quarterly basis. Update tracker & list relocation in time. Support in following Circular assessment by concerned stakeholders & ensure its Proper assessments, update tracker& Circular Notification relocation in time. Oversight all PV related activities for RAK global PV, including but not limited to PSURs, PSMF, ICSRs, RMPs, and RMMs. Quality Technical File preparation upon MOHAP request as per approved quality standards. TenderBD questionnaire fulfillment by collecting all relative documents from all concerned stakeholders & compiling for submission. Support & address issues related to regulatory compliance checks. Solve complex CMC issues related to the product. Ability to present and articulate issues for resolution, communicating regularly with key stakeholders to ensure alignment, provide consultation as a scientific/technical resource for raised changes and projects, mentor and share experience with colleagues. Act as QA oversight personnel for PV system including quality review and approvals for the relevant documents and HA communications. Oversight all PV related activities for RAK global PV. Provide regulatory support in view of current Health authority regulatory intelligence information. Support local training to build regulatory knowledge as needed to support regulatory compliance at site level Support maintenance of effective processes within area of responsibility Core Competency In terms of competency you are highly result oriented with strong sense of accountability & ownership. Solid Technical knowledge with strong implantation skills High on communication and collaboration, having an ability to manage multiple stakeholders at a time Must have organizational skills, and planning with proactive oriented attitude in project management. In-depth knowledge of the industry's standards and regulations guidelines excellent knowledge of reporting procedures and record keeping Must be able to manage tasks and priorities and easily adapt to changing situations. Strong communication, interpersonal and negotiation skills as well as capability to influence others in a matrix organization. Ability to create cross functional relations and manage conflicts. Problem Solving and high agility on taking right decisions Qualifications: - Education 4 years Bachelor degree in Pharmacy/ Life Sciences /any discipline in same field. Master degree in Quality Management is a plus. - Experience: Total 6 - 8 years of experience pharmaceutical industry preferably in Quality Management systems. And proven experience in Regulatory or pharmacovigilance and distributor management as well. Should have handled similar role for better fitment. - Training: Key Competencies: Excellent command in English (Communicating, writing and speaking). Proficient in MS Microsoft office and computer knowledge. Less

Job Description Review RA files (New registration, Variation, Renewal, Inquiry response as per updated guideline). Perform review of all quality related documents, including but not limited to (MFM, FPD, CCF, ECT) Coordinate and respectively prepare timely letters to support registration activities & license maintenance consistent with the ag More..



W D G Employment Services

Job Description Key Result Responsibilities Carries out necessary document control and verification of all the heavy maintenance tasks and work packages documentation received from the Maintenance Planning ensuring they are all prepared, distributed, and displayed on the action board. Ensures proper awareness of relevant TPM, MOE Manual procedures for Production Control in all checks executed, this includes A-checks, C-checks, Engine and APU change checks. Distributes the planned maintenance cards in the Control Docks maintaining proper sequence and order in the display. Processes, prioritizes, distributes and ensures the proper execution of any additional maintenance cards resulting from the inspection (Pre-docking, ship-shop-ship/ inspection/ routine/clean/lube/servicing/final inspection). Monitors the maintenance work progress continuously to ensure smooth workflow; reports to the Supervisor -Maintenance Planning & Records any delay or deviation from the planned flow chart and implements corrective measures accordingly. Raises non routine maintenance cards for all defects incoming from the Crew and recorded in the Technical Log Book/Cabin Log; follows up on the proper action as per adopted procedures. Handles all entries related to the deferred defects in the RAL system; efficiently compiles and submits debrief report on aircraft departure. Monitors the man-hours booking and roster prepared and communicated by the Planning Engineer versus the actual man-hours logged for each aircraft to ensure compatibility and report any variations or changes accordingly. Reviews the documents of all completed tasks received from the Engineers against the original pre-documentation approved to identify any variations or discrepancies prior to issuing associated certification. Prepares list of all the materials/tools shortages; communicates to Technical Procurement for proper action and follows up on status till necessary items are received and handed to concerned personnel. Coordinates with the Technical Procurement regarding ad-hoc requirements in case of AOG. Prepares updated records sheets to document all component changes for each hangar input; continuously updates and maintains the necessary records till the checks are successfully completed. Coordinates with MCC and Line Maintenance on the next planning to allow the serviced aircraft proceed accordingly prior to confirming release. Forwards the completed work packages to the Maintenance Planning team and the records to the Technical Records team upon the completion of maintenance tasks, and the departure of the aircraft, as per adopted procedures and in line with approved standards. Qualifications (Academic, training, languages) Bachelor degree in Aircraft Engineering/Aeronautical/Electro-Mechanical or equivalent; alternately a higher diploma or certificate a relating from a recognized university or engineering college combined with needed experience and exposure. Training certificates or workshops on Human Factor are highly desirable. Able to obtain necessary Quality Assurance Authorization for the related function. Project Management certificate or alternately the proven corresponding working experience. Cost Control, Compliance, Budgeting and Quality Assurance certificates and trainings are an added value and some may be treated as conditional for this role. Capable of using technology systems & tools; proficient in Microsoft suite. Very good written and verbal communication skills: reporting, presentations, etc. Fluent in English Language. Work Experience Ability to work under pressure and in rotating shift pattern including nights. 3+ years experience in the Aviation industry working in a similar capacity in the maintenance planning and records function, experience with low cost airline/Airbus A320 aircraft is preferred. Experienced in aircrafts airworthiness programs requirements and regulations, such as CAMO (Continuing Airworthiness Management Organization). Strong knowledge of all planning documents (MPD, MRB, AMP) and corresponding procedures. Good understanding of aircraft planning systems and techniques and their relation to aircraft maintenance program. Has direct working experience with Civil Aviation Authorities, preferably GCAA; familiar with all rules and regulations of GCAA pertaining to Maintenance, policies, procedures, manuals and licensing. Experienced teamwork with (Engineers and Technicians) in a frequently changing environment with heavy work-load schedules and ad-hoc scenarios. Exposure on EASA part 145, part 21 and sub part M requirements. A balanced personality with focus, efficiency and commitment to successful results. Cost- oriented, with high accuracy and attention to details. Less

Job Description Key Result Responsibilities Carries out necessary document control and verification of all the heavy maintenance tasks and work packages documentation received from the Maintenance Planning ensuring they are all prepared, distributed, and displayed on the action board. Ensures proper awareness of relevant TPM, MOE Manual procedu More..



W D G Employment Services

Job Description Responsibilities Full range of administrative support to the Talent Acquisition Partners Manage the applicant flow within our applicant tracking system Proactively communicate with candidates and hiring managers on status & necessary activities Coordinate all interview activities Ensure candidate status updates happen in a timely manner Identify process efficiencies and opportunities for improving the applicant or hiring manager experience Ensure audit compliance Meet/exceed key performance metrics Market intelligence support and other TA reporting tasks Introduction Ready to help build IBM s biggest asset - its talent? As a Recruitment Professional, you serve an integral role as the main point of contact for both candidates and hiring managers, guiding them through the full recruiting lifecycle. Work with a team using the most innovative approaches to attraction, sourcing, selection, interviewing, offering, and closing. This is an opportunity to shape IBM s future. Start your journey now! Required Technical and Professional Expertise Administrative experience with an HR or Talent Acquisition function Strong written and oral communication skills and ability to effectively engage with a multitude of different professionals Excellent organizational skills and ability to juggle multiple demands without missing deadlines Strong time management skills Strong teaming skills and teamwork orientation Proactive and creative problem-solving skills Ability to navigate and diffuse conflict Resourceful and able to work independently Solid microsoft excel and powerpoint skills Preferred Technical and Professional Experience NA Required Education Bachelor's Degree Preferred Education None Less

Job Description Responsibilities Full range of administrative support to the Talent Acquisition Partners Manage the applicant flow within our applicant tracking system Proactively communicate with candidates and hiring managers on status & necessary activities Coordinate all interview activities Ensure candidate status updates happen in a tim More..



W D G Employment Services

Job Description Our client is looking Senior .Net Software Developer long term project supporting an HRM (Hospital Resource Management System). Below are the detailed requirements. We offer competitive pay, benefits and incentives, 100% Remote work. Building and maintaining internal and external facing web applications. Working with developers, business analyst, QA, team-lead and business resources to design, develop and maintain company s web applications in Microsoft environments. Develop and execute unit tests to validate code Provide technical leadership and guidance to other developers as required Brainstorm technical solutions with the development team and business partners as required Keep up with technology and introduce new approaches/best practices to peers to gain technical knowledge and to resolve technical difficulties Participate in the daily scrum; provide estimates and statuses when required Participate in preparing technical documentation requirements, use cases, deployment to support the finished application Participate in the analysis of new functional requirement and systems Participate in the design of new systems and component Participate in creating programs unit testing, UI prototypes and demonstrate them Desired Candidate Profile Senior .NET developer Requirements: Strong knowledge of .NET web framework Strong knowledge with WebAPI Proficient in C#, with a good knowledge of their ecosystems Strong understanding of object-oriented programming Skill for writing reusable libraries Familiar with various design and architectural patterns Knowledge of concurrency patterns Familiarity with Microsoft SQL Server Experience with popular web application frameworks (Angular 10/11) Knack for writing clean, readable, and easily maintainable code Understanding of fundamental design principles for building a scalable application Experience creating database schemes that represent and support business processes Basic understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds Proficient understanding of code versioning tools like GIT Fluent English Less

Job Description Our client is looking Senior .Net Software Developer long term project supporting an HRM (Hospital Resource Management System). Below are the detailed requirements. We offer competitive pay, benefits and incentives, 100% Remote work. Building and maintaining internal and external facing web applications. Working with developers, More..



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Job Description Join a team recognized for leadership, innovation and diversity The future is what we make it. When you join Honeywell, you become a member of our distributed team of problem solvers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars. Working at Honeywell isn t just about developing cool things. That s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us build the future? Responsibilities Sourcing & Procurement of 3rd party project buyout products and services for projects executed by HPS in various verticals. Deliver metrics as per Annual Operating Plan (AOP) and Strategy Deployment targets Drive Functional excellence and Key metric include early engagement, win rate, productivity, working capital, e-Auction, delivery and quality. Achieve material spend of bought outs & it's associated services as per project schedule and revenue plan. Engage with project management when projects are awarded to develop procurement plan and delivering metrics and expectations. Drive Process compliance and Excellence, initiate & support HOS/improvement programs. Support Presales pursuits aggressively for 3rd party buyout products / services to achieve competitiveness and increase win rate Create, maintain & benchmark pre-sales buyout / procurement database across verticals from quotes and/ or projects executed. Work with cost estimation manager and optimize the cost of bought outs, verification of vendors offers in terms of cost, terms & conditions on back to back basis before recommending e-gap approval to Sourcing Leadership. Collaborate with global category management to identify and develop suppliers, establish contracts, cost models and price agreements. Develop alternate suppliers and solutions. Support Local & Global team for sourcing competitive suppliers from emerging market Support timely submission of data/ reports monthly metric reporting. Drive compliance to PMT and Global Sourcing procedures and policies; and leverage global tools. Qualifications At least a 5 year work experience in Automation industry related to Procurement and Expedite work in projects material Operational experience with SAP/ ORACLE PO or equivalent systems Strong communication skills verbal and written, ability to communicate effectively to varied audiences Microsoft Office Excel, Word, Outlook Self-motivated, able to perform role with minimal supervision Able to manage multiple priorities in a dynamic environment Ability to establish and maintain strong relationships with internal customers and Honeywell suppliers to meet or exceed business objectives. Strong understanding of and experience with supplier and subcontractor negotiations, to include knowledge of commercial terms and conditions related to procurement of goods and services. Willing to travel within the context of the project Bachelor s Degree Less

Job Description Join a team recognized for leadership, innovation and diversity The future is what we make it. When you join Honeywell, you become a member of our distributed team of problem solvers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, kee More..



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Job Description The Application Consultant should participate in every aspect of the implementation from analyzing the customer s business requirements to configuring the Microsoft Dynamics application to meet the customer s needs. The Application Consultant communicates with the customer s organization on many levels to obtain the necessary understanding of the business processes. The analysis of the business processes may lead to changing these processes. The Application Consultant works with the customer s Key Users to ensure full understanding of the implications to the current business processes. The analysis of the business processes may also lead to modifying the Microsoft Dynamics standard application. In this case the Application Consultant will communicate with the Development Team to ensure implementation of the necessary modifications to the Microsoft Dynamics Application. The Application Consultant also tasked to conduct acceptance testing and to train customer resources to successfully use and maintain the Microsoft Dynamics application. Desired Candidate Profile Bachelor s degree in any of the following areas (Business Administration, Finance, Human Resources, Computer Science or Engineering). 2 to 5 years of experience with at least one year experience in ERP products (HR Module) application/implementation (Preferably Microsoft Dynamics products). Good conduct of English language (written and spoken). Less

Job Description The Application Consultant should participate in every aspect of the implementation from analyzing the customer s business requirements to configuring the Microsoft Dynamics application to meet the customer s needs. The Application Consultant communicates with the customer s organization on many levels to obtain the necessary und More..


Cloud Expansion Director

10 - 11 years
AED 10 - 11
Fujairah UAE / 10 - 11 / AED 10 - 11

W D G Employment Services

Job Description If so, the Azure Global Government (AGG) Team is looking for a seasoned and experienced engineering leader to help define and execute on our Government expansion strategy. You will partner closely with your colleagues, engineering, and infrastructure teams, as well as country leadership to drive adoption of Azure. We have exciting opportunities for you to innovate, influence, transform and grow within our organization and to shape the adoption of Azure. We encourage you to apply to learn more. Responsibilities The successful candidate must be customer obsessed, collaborative, and be able to apply principle-based thinking to critical problems to create outcome-oriented strategies. As a Government Cloud Expansion Director, it will be critical to influence, engender trust and leverage long-term relationships at a time when the Government s going through one of the most complex transformations in history, especially in this secure environment and the challenge that adds. You will engage directly with key business partners and government customers up to the CXO level, supporting partnerships and opportunities with tier one customers, whilst also driving large strategic and complex projects. Additionally, the successful candidate will establish partnerships and a unified strategy and execution model with the local subsidiary and provide transparency and situational awareness of Azure Engineering investments and priorities through regular engagement and reporting. You will be accountable to lead engagements with new Senior Government Stakeholders to understand and support their national strategy from an all-up Microsoft perspective, to include the following scope of responsibilities: Customer Success Management, Technical Leadership, and Winning New Business. Customer Success Management Lead and Partner with Program Stakeholders and Customers to achieve their goals for digital transformation while maximizing Microsoft s position across the digital estate within a customer and program. Lead the planning, development and technical orchestrion for program solutions with various product and services teams within Microsoft and its Partner Ecosystem and introduce those products and services within the region to enable customers to enhance digital transformation in alignment with customer objectives and program outcomes. Technical Leadership Provide technical leadership, direction, and solutioning large enterprise cloud implementations across multiple projects, workstreams and external and internal teams. Ensure the successful implementation of Program Objectives. Develop the region strategy and milestones to achieve these Program Objectives. Develop strong internal relationships across a matrixed team of Technical Architects, Engineering, Account Teams and Support for the successful execution of program objectives. Assist with technical solutions to drive annualized growth and financial performance across multiple engagements in the program. Lead face-to-face customer reviews with senior management and establish trusted customer relationships that enable the customer to reach success in the shortest amount of time possible. Provide technical leadership for the customer organizations as well though evangelizing and aligning to their technical strategies (which include skills development, security, infrastructure etc.). Somewhere we should mention the need to understand and align commercial strategies as this individual will cover both when discussing with CXO. Winning New Business Work with Business Development and Capture to Identify adjacent large, multi-year opportunities with the ability to shape Enterprise Program Technical Requirements. Work with Engineering and technical architects on a wide range of solutions to meet customers requirements as a part of both formal and informal capture effort. Design, Consult, and lead technical solutioning across a wide array of Azure programs. Qualifications Demonstrated history of working in the Government space at the business decision maker CxO/board level The ideal candidate is a seasoned technical professional with multi-disciplinary cloud technology experience working in Government, who has the aspiration and potential to grow as a broad technical leader, especially in leading the solutioning and architecture for multi-year, large Azure cloud engagements of $5m-$250m working Excellent skills in all aspects of planning, cross-group collaboration, resource orchestration, communications, analytical capabilities, and attention to detail. Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and lead cross group/functional teams with a high degree of independence and success Ability to recognize, analyze, and act on go to market approaches, joint value propositions, and business cases around strategic partnerships Building long term relationships and key influencers Proven track record of building deep technical relationships with senior executives and share in large or highly strategic accounts Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication 10+ years of success in consultative/complex technical deployment projects (where necessary, managing various stakeholder relationships to get consensus on solution/projects) Leadership experience on major transformation projects and successful transitions to implementation support teams Presentation skills with a high degree of comfort with both large and small audiences Experience negotiation complex contracts terms to mitigate risk in partnerships Desired attributes: BS in Computer Science or equivalent Deep understanding and experience of the Intelligence and/or Security domain(s), key challenges, priorities and stakeholders Experience and knowledge of Microsoft Azure technologies and how these can be utilized to satisfy Intelligence and Security mission requirements Experience of managing software development teams within complex projects and highly regulated customer environments Excellent customer service skills, with the ability to handle sensitive situations involving critical and politically charged partner situations, to lead projects and to motivate others Experience of delivering Big Data, Analytics and AI solutions that have enabled customers to operate more effectively Less

Job Description If so, the Azure Global Government (AGG) Team is looking for a seasoned and experienced engineering leader to help define and execute on our Government expansion strategy. You will partner closely with your colleagues, engineering, and infrastructure teams, as well as country leadership to drive adoption of Azure. We have exciting More..


Noc Engineer

3 - 8 years
AED 1 - 2
Fujairah UAE / 3 - 8 / AED 1 - 2

W D G Employment Services

Job Description IT NOC Specialist/Engineer Job Responsibilities Log incoming faults on our system (SCSM ITSM Tool), carry out initial diagnostics and look to resolve 70+% of all faults and requests. Work within strict SLA's to provide our customers with a timely resolution Provide 1st & 2nd line support and monitors day to day operations of Network Operation Center Assist in coordinating and managing end users' escalations and other internal departments of NOC Sevl and Sev2 issues. Monitors all outages/issues through the return to normal services. Responds to ServiceDesk telephone calls emails and personnel requests for technical support in a timely and courteous manner. Provide initial triage of problems impacting services to determine problem source and provides resolutions if possible. Identifies and escalate issues requiring urgent attention by other IT resources or 3rd party vendors to the appropriate resource for expeditious troubleshooting and resolution. CMDB update/tracking. Ensure all support requests are up to date and in hand at the end of each shift, handing over any outstanding issues to shift staff. Control and ownership of all 1st line NOC activities Monitor and look after all servers and networks infrastructure. Take appropriate corrective action or escalation in the event of service (Exchange, Server, Messaging, Application or network) related incident and outage. Engineers are required to maintain incident details, contact with users and all work performed on said incidents in the firm's incident management system. Experience in a system monitoring group performing server level monitoring and troubleshooting Understanding of monitoring tools, including but not limited to Microsoft SCOM, LiveMaps and other NOC related tools. Understanding of Windows Active Directory, and Windows Exchange Server 2007, 2010 & 2016 based applications and operating environments in an enterprise setting. Solid understanding of network principles as well as basic network troubleshooting skills Other Working knowledge of a wide range of datacenter, technologies including Local (LAN) and wide-area Responsibilities: networks (WAN): NAS and/or SAN storage technologies. Oracle Technologies, Linux, Microsoft servers, firewalls, and VPN network protocols as TCP/IP, WINS, DNS, DHCP, SNMP, FTP, HTTP, SMTP, etc. Background in network security, intrusion detection and server monitoring. Minimum of 3 years of experience supporting a 24/7 mission critical IT Infrastructure. Active Directory & Messaging Knowledge / experience with Windows Server, Active Directory, Exchange, and IIS in a large-scale distributed environment. Knowledge of DFA and dual authentication Active Directory operations. Server & Application Support In-depth Knowledge of current and pending Microsoft Windows operating systems. In-depth Knowledge of current and pending Microsoft Windows operating systems. Understand Sharp hardware platforms and surrounding Peripherals. Knowledge of VMware a plus Knowledge of enterprise backup facilities and how they function. Knowledge of Microsoft SharePoint. Understanding the operation and maintenance of SQL and SQL clusters. Ability to investigate and troubleshoot Global multi-tiered applications. Infrastructure/Networking troubleshooting Thorough understanding of name resolution methods like DNS and WINS in a globally diverse environment. Experience and knowledge of wide area / local area networks and with the tools used to monitor / trouble shoot issues. Strong experience with monitoring tools like SCOM and LiveMaps and a demonstrated ability making use of these tools resolving these issues in complex and globally diverse environments. Experience supporting SIP and/or VOlP. Understanding of Local Area Networks and Cisco switching devices. Experience working in an IT IL environment and adhering to strict SLA's Job Requirements and Qualifications Minimum Diploma degree in IT, Computer Science or related field ITIL Foundation Certification in Microsoft (MCITP/MCSE/MCTS) and Cloud Computing Technologies is preferred Citrix, AIX, Storage or Server management Minimum 3 years professional experience in IT domain, IT Support, Systems or Networking in mid to-large enterprise preferred. Less

Job Description IT NOC Specialist/Engineer Job Responsibilities Log incoming faults on our system (SCSM ITSM Tool), carry out initial diagnostics and look to resolve 70+% of all faults and requests. Work within strict SLA's to provide our customers with a timely resolution Provide 1st & 2nd line support and monitors day to day operations o More..