2

Baan Jobs Abu Dhabi

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2 Baan Jobs Abu Dhabi


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Senior Specialist - Customer Experience

Al Nahiya Group - Abu Dhabi - UAE
0 - 1 years
Not Disclosed
UAE / 0 - 1 / Negotiable

Managing the preparation of a customer trip development guide that includes methodologies, guidelines and standardsOverseeing the preparation of institutional structure plans for services to consolidate the integration of platforms and with the administrative support systems of government agencies in Abu Dhabi as needed, and in accordance with the Office of the Digital Authority in the government solutions sectorOverseeing the preparation and modernization of business procedure guidelines for government agencies to maintain abu Dhabis government services agenda and strategic objectives and leadershipManagement of the preparation of standards and guidelines for conducting tests Customer Experience Laboratory to examine the proposals and services of the new customerLead the preparation of access standards (web content access guidelines) to the experience/user interface and maintainthese standards in all digital channels of government services, and ensure that the designs comply with the company guidelines Managing the preparation of the framework and standards of internal content management and content of government agencies in Abu Dhabi, and coordination with the customer experience laboratory for improvement and provision of updatesEnsure coordination with various government agencies and customer representatives to collect inputs and feedback on the design of web interface services and customer experiencesLeading sessions and meetings on determining the requirements of the Company and its vision to clarify the target customer experienceOverseeing the work of user experience design suppliers, providing the information required to develop network frameworks and prototypes and ensuring consistent development of web interfacesLead the identification of the target experience through points of communication and dissemination through review guidelines to ensure the participation allocated to the customer and his experience based on the priorities of different segments of customersWork as a reference point for consultation on maintaining and improving promotion, marketing and communication guidelinesEnsure that policies and procedures relating to the commitment to the relevant client experience are aligned and implemented within management activitiesPerform any duties or career activities assigned to the direct managerCompliance with ADDs Corporate Excellence Guidelines and Corporate Excellence GuidelinesContribute to the preparation of the required reports in accordance with the requirements of reporting internally within the company and externally where applicable.Find and identify new ideas and opportunities to adopt innovative solutions or methods to meet challenges or enhance activities based on functional requirementsIdentify and search for professional development opportunities to proactively improve the technical capabilities and skills related to the departments functional requirementsRequirementsBachelors degree in marketing, business administration, or any relevant area with at least one specialized certificate (e.g. CCXP, marketing/customer analytics certificates, service development certificates, etc.)Experience in a client-focused field, product/service development, marketing or any related area at least: Years of experience for bachelors degree campaign: 5 years Bachelor\'s degree in marketing, business administration, or any relevant area with at least one specialized certificate (e.g. CCXP, marketing/customer analytics certificates, service development certificates, etc.) Experience in a client-focused field, product/service development, marketing or any related area at least: Years of experience for bachelor\'s degree campaign: 5 years Less

Managing the preparation of a customer trip development guide that includes methodologies, guidelines and standardsOverseeing the preparation of institutional structure plans for services to consolidate the integration of platforms and with the administrative support systems of government agencies in Abu Dhabi as needed, and in accordance with the More..

Sales Representative - Retail Shop

Exotic Colors By Maysari - Abu Dhabi - UAE
1-3 years
Not Disclosed
UAE / 1-3 / Negotiable

Internal Interaction Relationship:Sales SupervisorRetail Sales ManagerSales Area ManagerWholesales & e-commerce teamEmployees of EC as requiredExternal Interaction Relationship:CustomersRoles & Responsibilities:Respond to customers; questions and inquiries regarding available products.Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decision.Introduces newly arrived products to the customers and also guide them with the usage of the products, as required.Encourage customers to make additional purchases, to ensure that sales targets are met.Ensuring that the 4Ps of marketing are kept into account.Scan each item, ensuring that the correct price has been displayed, and total all items.Understands and promotes company programs.Coordinates sales efforts with marketing programs.Meets and exceeds sales goals and quotas.Ensures that shelf stock is clean and that the stock is not expired or damaged.Performs other assignments as required from the management.Key Performance Indicators (KPI):Meeting Sales TargetsCustomer SatisfactionRequirementsRequirements/Qualification and ExperienceQualification:A high school qualification or equivalent MUST. Bachelors degree in business administration, or related field preferred.Experience:(1-3) years previous experience in customer support, client services, sales, or a related field.Technical and Behavioral CompetenciesBehavioral CompetenciesExcellent verbal communication skillsGoal - orientedEnergetic and motivatedCapable of multi-taskingTechnical CompetenciesBasic computer skillsMicrosoft OfficeUnderstanding of sales processes dynamics Requirements/Qualification and Experience Qualification: A high school qualification or equivalent MUST. Bachelor\'s degree in business administration, or related field preferred. Experience: (1-3) years previous experience in customer support, client services, sales, or a related field. Technical and Behavioral Competencies Behavioral Competencies Excellent verbal communication skills Goal - oriented Energetic and motivated Capable of multi-tasking Technical Competencies Basic computer skills Microsoft Office Understanding of sales processes dynamics Less

Internal Interaction Relationship:Sales SupervisorRetail Sales ManagerSales Area ManagerWholesales & e-commerce teamEmployees of EC as requiredExternal Interaction Relationship:CustomersRoles & Responsibilities:Respond to customers; questions and inquiries regarding available products.Provide detailed information regarding the brand, in a b More..