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Senior IT Support Analyst
drjobs
Senior IT Support An....
black pearl consult
drjobs Senior IT Support Analyst العربية

Senior IT Support Analyst

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Dubai - UAE

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 957653

• Exceptional telephone and email support to users.
• Handling the variety of walk-in requests to the Service Desk in a professional manner.
• On-site desk side support for the UAE offices
• Excellent incident management; progressing and monitoring through to resolution.
• Audio visual support – meeting room set up and video conferencing support
• Imaging, installation and setup of PC equipment
• Support of HP printers / MFP devices
• Setup and support of mobile devices
• Create support documentation and knowledge articles for use by the IS team and the business.
• Involvement in ad hoc projects for UAE and other countries (when needed)

Employment Type

Full Time

Department / Functional Area

IT Software

Key Skills

About Company

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