A Newly opened Luxury Hotel in Abu Dhabi, UAE is searching for team members to conduct brilliant operation.
Front Office Team Leader / Supervisor Responsibilities are:
- Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure
- Maintain effective communication with all related departments to ensure smooth service delivery
- Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
- Maintain good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services
- Supervise all Front Desk employees ensuring guests are taken care of in a professional and friendly manner
- Maintain an up to date knowledge of hotel and local services and supply information and respond to guest queries
- Verify all cashier closures of Front Desk Agents on shift end for billing and attachment accuracy
- Ensure all guest registrations are completed and correspond with guest information
Requirements
- Strong written and verbal communication skills
- Ability to lead and motivate a team
- Previous front office experience
- Language skills
- Vaccinated or not against vaccination
Benefits
- 1 year contract
- Salary 2500 AED + 250 AED Language Allowance + 250 AED Service Charge (from 3rd Month). In total 820 $
- Tips
- Accommodation
- Visa
- Insurance
- Flight tickets
- Transportation
- Duty meal
- Uniform
- Trainings