Waitress

Job Description

• Greet and escort customers to their tables • Present the menu and provide detailed information when asked (e.g. about • portions, ingredients or potential food allergies) • Inform customers about the day’s specials • Offer menu recommendations upon request • Take accurate food and drinks orders, using a POS ordering software, • regular order pad, or by memorization. • Communicate order details to the Kitchen Staff • Serve food and drinks. • Up-sell additional products when appropriate. This may be when they • notice the art on the tables or wall and ask about it. Learn from the • information slips ahead of time so you can speak knowledgeably and then refer • them to the Gallery itself. • Deliver checks and collect bill payments • Carry dirty plates, glasses and silverware to kitchen for cleaning • Check customers’ IDs to ensure they meet minimum age requirements for • consumption of alcoholic beverages (when this becomes part of the café’s • selections, and you are not sure the person is old enough.) • Meet with the Head Cook to review daily specials, changes on the menu • and service specifications for reservations (e.g. parties) • Follow all relevant health department regulations. • Provide excellent customer service to guests.