Employer Active
-Managing inbound and outbound calls along with Chats in a timely manner. -Following call center “scripts” when handling different topics -Identifying customers’ needs, clarify information, research every issue and providing solutions
-Good Communication Skills. Keeping conversations clear and productive. -Technical Proficiency and Understanding in/of Products/Services. -Patience. -Empathy. -Problem-Solving skills and Flexibility.
Full Time
Call Center / BPO / KPO / Outsourcing