PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES: • Advise the Client as to the extent of the responsibility of Accommodation Management • Advise the Client on options for Accommodation Management (in-house or outsourced) • Determine the Resource Model required both options • Develop operational budgets • Determine the skills and resource required to support the Project Manager – Accommodation to develop an in-house capability or prepare a RFP for an outsourced service • Recruit additional Accommodation Management resource • Lead the team to develop a strategy • Oversee the team in developing systems and procedures for the entirety of the responsibility • Advise on required items (beds, bedding, furniture etc.) that needs to be procured • Refine the resource model based upon occupancy scenarios • Deliver a complete operable solution in time for staff to be recruited or a RFP be developed and tendered • Oversee the recruitment of key staff and allocate responsibilities • Ensure sufficient resources are recruited to be able to undertake all accommodation management tasks and / or oversee the mobilization of the Accommodation Management company • Identify required services and prepare leases for concessions • Attract concessions (barbers, convenience store etc.) • Liaise with the Laundry and Catering Managers to ensure their readiness • Liaise with Facilities Management (and service providers) to ensure their readiness • Manage the opening of the facility • Manage the accommodation management team • Managing a large team of directly employed staff, delegating as much as appropriate • Managing the client relationship, preparing the monthly report and attending client meetings • Providing support and guidance to subordinates • Attend internal management meetings and hold local meetings with the service delivery managers • Ensure services are provided to the highest / contracted standard by ensuring service managers are properly discharging their responsibilities • Ensure operations are carried out safely through the company HSE department and any locally appointed safety managers • Ensure compliance with local legislation • Investigate complaints and instigate any corrective action • Support any initiatives or improvement measures instigated by the accommodation management team • Identify and manage risks. • Ensure the smooth running of the accommodation • Managing a large team of directly employed staff, delegating as much as appropriate • Managing the client relationship, preparing the monthly report and attending client meetings • Providing support and guidance to subordinates • Attend internal management meetings and hold local meetings with the service delivery managers • Ensure services are provided to the highest / contracted standard by ensuring service managers are properly discharging their responsibilities • Ensure operations are carried out safely through the company HSE department and any locally appointed safety managers • Ensure compliance with local legislation • Investigate complaints and instigate any corrective action • Support any initiatives or improvement measures instigated by the accommodation management team • Identify and manage risks. EDUCATION / CERTIFICATION / KNOWLEDGE: • Bachelors degree in a facilities related subject (technical, commercial) • Demonstrated proficiency in the Microsoft Office environment including Word, Excel, PowerPoint, Project and Outlook EXPERIENCE: Requires minimum of 10 years of accommodation management experience SKILLS/ABILITIES: • Excellent business decision making skills and the ability to manage multiple small and large projects in a fast-paced environment • Strong organizational skills, interpersonal skills and a positive attitude • Self starter who can lead by example • Strong verbal and written communication skills • Proven leadership and management skills • Strong communication and interpersonal skills • Ability to delegate tasks and supervise others • Great multi-tasking abilities and attention to detail