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Customer Service Manager
drjobs Customer Service Manager العربية

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1 Vacancy
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Jobs by Experience

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2 - 3 years

Job Location

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Abu Dhabi - UAE

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Emarati

Gender

Male

Vacancy

1 Vacancy

Job Description

Req ID : 775977
  • Supervise day-to-day operations in the customer service department.
  • Respond to customer service issues in a timely manner.
  • Create effective customer service procedures, policies, and standards.
  • Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.
  • Implement an effective customer loyalty program.
  • Maintain accurate records and document all customer service activities and discussions.
  • Maintains customer satisfaction by providing problems-solving resources.
  • Answers customers' questions.

Employment Type

Full Time

Company Industry

Call Center / BPO / KPO / Outsourcing

Department / Functional Area

Helpdesk / Customer Service / Telecalling

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