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Customer Service Advisor (Native Arabic speaker)
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Customer Service Adv....
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drjobs Customer Service Advisor (Native Arabic speaker) العربية

Customer Service Advisor (Native Arabic speaker)

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50 Vacancies
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Jobs by Experience

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0 - 4 years

Job Location

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Abu Dhabi - UAE

Monthly Salary

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AED 4000 - 4500

Education

Any Graduation

Nationality

, , , ,

Gender

N/A

Vacancy

50 Vacancies

Job Description

Req ID : 700922

Essential Functions/Core Responsibilities • Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call. • Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate • Identify and maximize selling and cross-selling opportunities. • Identify customer problems and offer appropriate solutions. • Continuous learning to keep up-to-date with changes and developments to products, services, and procedures. • Participate in Outbound calling programs and other projects and activities when required. • Handling projects and tasks whenever required and asked by the management. • Perform customer transactions accurately and in an efficient manner.

Employment Type

Full Time

Company Industry

Call Center / BPO / KPO / Outsourcing

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

0-50 employees
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