Operations Administrator

We are currently looking for a numerate and organised operations administrator responsible primarily for the entire process involving our clients' investment trades requirements and other clerical and office administration duties. The successful candidate must ensure accuracy in every transaction processed, maintaining a positive, customer-centric, and team player attitude with integrity. Responsibilities • Prepopulating, processing, monitoring and keeping a record of investment trades • Preparing and sending notifications to fund houses regarding commissioned investments, keeping track and record of payments • Maintaining proactive follow-up communication with product providers, fund houses and customers to facilitate timely settlement of investment trades • Handling product providers requirements and client queries on investment trades • Liaising with new business and client servicing departments on investment trades • Managing the clients quarterly valuation reporting, including record maintenance, report downloading, policy schedule updating and valuation communication dispatching • Prepopulating, processing, monitoring and keeping a record of discretionary fund management requests • Managing the monthly publication of investment model portfolios to financial planners • Carrying out certain accounts tasks such as petty cash management and invoice processing • Preparing client meeting files, including running ad hoc valuations, quotes and suitability reports for assigned financial planners • Carrying out any other office administration and operations relevant duties required by the management