Accommodation Attendant

An Accommodation Attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Team Member experience while managing Team Member in a timely manner.

What will I be doing?

As a Accommodation Attendant, you are responsible for cleaning will also be required to manage team member requests. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Clean bathrooms
• Vacuum rooms and corridors
• Undertake regular deep cleaning tasks
• Restock and maintain trolley on daily basis
• Report any missing or damaged items to the AccommodationSupervisor and own the responsibility to ensure that the items are replaced or repaired so to create an uninterrupted or impaired stay for the Team Member
• Ensure that all equipment inside and around Team member rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition
• Be environmentally aware
• Dispose of waste accordingly
• Manage guest requests in a timely and efficient manner
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out lost property procedures
• Assist other departments wherever necessary and maintain good working relationships

What are we looking for?

A Accommodation Attendant serving Hilton brands is always working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on their own or in teams
• Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hotel experience
• Experience in a similar position