Communication and Coordination
- To facilitate smooth interaction between the team members and nursing administration
- Maintain comprehensive employee list up to date with all necessary information
- Keep track on the leave details of nursing team and report.
- Ensure timely collection and maintenance of the nurse’s duty roster
- Ensure appointment order of employees is collected from HR department and is duly signed by them and returned to personal file
- Ensure creation of employee ID and E mail ID for newly joined nursing members
- Keep track on BLS training and ensure every team’s attendance
- Coordination of all nurses meeting with CNO and maintain meeting minutes
- Arrange the necessary manpower for medical camps in coordination with AGM Nursing
- Maintain the inventory of Nursing Office
- Support in planning departmental activities, evaluating doctors and other hospital employees, and creating and maintaining policies
Quality Assurance
- To participate and contribute to departmental quality initiative
- To carryout data collection/support in data collection
- To adhere to the safety norms of hospital, follow both patient, and safety rules
- To participate and contribute to departmental quality initiatives
- To be aware of departments performance and objective
- Collection of the quality indicator statistics from all departments concerned in coordination with the statistician (QA)
Managing Patient Records
- The administrator must make sure that medical histories, current health information, and billing, insurance and legal documents are all being handled appropriately.
- Keeping all of this information organized and up to date is an essential role that a hospital administrator must fill
Job interactions
- Works closely with internal stakeholders such as the Chief Nursing Officer, Nursing, Security and Ambulance and Human Resources Department etc in matters related to reporting, co-ordination, transportation and security issues, coordination etc
- Works closely with external stakeholders such as Educational Institutions, Healthcare Organizations, and Company Representatives etc in matters related to facility support, feedback, coordination of educational activities
Advanced Qualification / Certification / Specialist Training
- Customer Care Professional Certification/ Customer Care Supervisor Certification
Minimum Experience
- 0 - 2 years’ experience in similar role preferably in a tertiary hospital