Customer Care Repres....
Customer Care Representative
Posted on :
29-11-2022
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
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Job Description
Req ID : 1773481
To welcome the customers in a courteous manner and to answer phone efficiently and to
provide the necessary support in order to enhance customer comfort and satisfaction till
they are attended to by the relevant personnel.
Essential Roles and Responsibilities
Operational Roles and Responsibilities
Be part of the Telemarketing activities during campaigns.
Provide efficient and courteous handling of present customers or over the phone,
provide necessary information, service booking and guidance
Provide an efficient and courteous welcome to service customers by arranging to
seat them and keep them comfortable till they are attended to by the Service
Advisor
Call customers to get follow feedback on their visits to ATM.
Arrange for the customer to be attended to at a quick pace to reduce waiting time
and enhance customer satisfaction
Support the reception in managing the courtesy vehicles.
Ensure cleanliness and hygiene is maintained in the reception area and essential
housekeeping standards are adhered to represent an appropriate corporate image
Requirements
Job Requirements
Education/Certification and Continued Education
High school Certificate
Years of Experience
1- 2 years Relevant Experience
Knowledge and Skills
Customer Service skills / Certification is an advantage
Exposure to Multicultural environment
Well Groomed with pleasant personality
Excellent Communication skills
Job Requirements Education/Certification and Continued Education High school Certificate Years of Experience 1- 2 years Relevant Experience Knowledge and Skills Customer Service skills / Certification is an advantage Exposure to Multicultural environment Well Groomed with pleasant personality Excellent Communication skills
Employment Type
Full Time
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