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Front Desk Agent
drjobs Front Desk Agent العربية

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

drjobs

Dubai - UAE

Monthly Salary

drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1597720

Responsibilities:

  • Demonstrate a high level of customer service at all times
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Attend appropriate training courses, when required, and assist with the Night Team’s training and development efforts
  • Assist other departments, as necessary
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Achieve positive outcomes from Guest queries in a timely and efficient manner
  • Comply with hotel security, fire regulations and all heath and safety legislation
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Follow company brand standards

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

Key Skills

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