Mini Bar Waiter

- To promote efficiency, confidence, courtesy and an extremely high standard of social skills
- Check on usage/consumption of the product and restock accordingly.
- Charge for consumption of product according to hotel policy.
- Ensure sanitation levels.
- Clean mini bars inside and outside.
- Communicate guest needs to proper department.
- Handle guest's complaints and communicate to management.
- Ensure overall guest satisfaction.
- To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues
- To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- To take time and get to know the guests, and to be committed to service excellence
- To provide service that is sincere, warm and enthusiastic, ensuring the guests satisfaction
- To take time and get to know the guests, and to be committed to service excellence.