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Telephone Operator
drjobs
Telephone Operator
accor hotels uae
drjobs Telephone Operator العربية

Telephone Operator

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Dubai - UAE

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1586717

- Coordinate with concerned departments providing excellent guest service and experience.
- Attend to all in house guest requests promptly and followed through action by the department concerned.
- Provide assistance on Lost and Found inquiries liaising with Security Department.
- Maintain database and be knowledgeable with current and upcoming hotel events, conferences, promotions, latest the local news or major events in the city.
- Prepare daily, weekly, monthly reports as needed by the Department.
- Create, modify or cancel reservations, checking all details thoroughly.
- Handle email, telephone and online inquiries

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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