Responsibilities:
• Keeps up to date with industry trends, Etisalat products & solutions and technology and service developments.
• Gathers and processes of customer related market intelligence and reports findings to Industry Sales Manager and Senior Manager Enterprise Sales
• Bears overall responsibility for customer ownership and acts as central point of contact and interface between customer organization and Etisalat.
• Manages entire sales cycle including customer profiling, account planning, lead generation
• Leads development of sales proposals tailored to address customer requirements by interfacing with Pre-Sales Support
• Builds and manages permanent, trusting customer relationships and ensures customer satisfaction and retention as well as profitable account growth and achievement of revenue targets by coordinating all customer-related activities.
• Tracks, analyses and understands customers' business, procurement process and buying criteria; anticipates their needs and translates into present and future requirements for ICT services and tailored solutions.
• Executes overall sales strategy and develops compelling plans for each account with awareness on importance and strategic impact for Etisalat.
• Identifies accesses and manages key decision makers and key influencers in the purchasing process