F&B Department Manager

Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards

Ensure proper implementation of company policies and procedures for operational effectiveness

Control merchandising of products in order to optimize sales and ensure it is in line with brand image and standards

Monitor stock levels on a continuous basis, maintain inventories and re-order merchandise when needed in order to ensure adequate stocks and maximum range and size availability at all times

Manage the Department staff by setting goals and objectives, managing performance, developing and motivating employees, in order to ensure the highest levels of performance are achieved

Run daily Department meetings in order to ensure all Department activities, objectives and events are properly understood and communicated

Conduct on-the-job training, demonstration and instruction for existing employees, in order to support their development and ensure the highest standards of performance are achieved

Plan and prepare team schedule on a weekly basis, and submit it to hierarchy

Enforce up-selling and cross-selling within the team in order to maximize sales volume and ensure set targets are reached

Conduct performance appraisals for department’s staff on a bi-yearly basis