Recreation Supervisor

Responsibility:

• Manage operations of the health club.
• Manage team members to ensure high motivation, provision of high quality service and ongoing development.
• Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes.
• Achieve the Health Club's annual budget and be accountable for maintaining and operating within financial targets as well as net movement.
• Manage customer feedback effectively to ensure continuous service and programme improvement.
• Instill brand values and standards to maintain quality on a daily basis.
• Liaise with other hotel departments.
• Ensure customers and guests receive friendly and consistent personalised service from all team members.
• Recruit, manage, train and develop the team.
• Respond to audits to ensure continual improvement is achieved.
• Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed.
• Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests.
• Atleast 2+ years of experience in a management and/or supervisory role within the leisure sector.