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Customer Service Representative
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Customer Service Rep....
al futtaim group
drjobs Customer Service Representative العربية

Customer Service Representative

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Dubai - UAE

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1005434
  • Managelargeamounts of incoming phone calls

  • Generate sales leads

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Provide accurate, valid and complete information by using the right methods/tools

  • Meet personal/customer service teamsales targets and call handling quotas

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Keep records of customer interactions, process customer accounts and file documents

  • Follow communication procedures, guidelines and policies

  • Take the extra mile to engage customers

Employment Type

Full Time

Company Industry

Retail

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Key Skills

About Company

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