drjobs
CRM Manager
drjobs CRM Manager العربية

Employer Active

1 Vacancy
The job posting is outdated and position may be filled
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs

Jobs by Experience

drjobs

2 - 2 years

Job Location

drjobs

Dubai - UAE

Monthly Salary

drjobs

Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1004985

- Responsible for building & managing the CRM team, driving customer acquisition, engagement, and loyalty across all sales channels
- Manage our CRM system and the data within, evolving and implementing customer journeys and personalization roadmaps
- Play an active role in the formation of ongoing CRM strategies; as well as the weekly/monthly/annual departmental calendars that enable continuous and consistent testing, learning, and optimization in order to maximize consumers’ lifetime value
- Structure CRM activities with a view of maximizing KPI improvement, ROI, and business impact
- Oversee and coordinate the implementation of new CRM campaign management tools inclusive of email service provider integration, frontend integration, and CRM integration with the retail stores, internal IT department, third-party eCommerce providers, and email service providers
- Manage direct communications with consumers and plays a leading role in deciding on the CRM platforms, structures, and architecture in order to guarantee that consumer relations are carried out seamlessly across the business

Employment Type

Full Time

Department / Functional Area

ERP / CRM (IT Software)

Key Skills

Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.