Ensures the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution
Develops and implements plans where kitchen initiatives & hotel targets are achieved
Leads and manages the kitchen team, fostering a culture of growth, development and performance within the department
Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
Builds and maintains effective working relationships with all key stakeholders
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