Manage and deliver the operation, upgrade, and configuration of network security architectures.
Provide remote and on-site support to our customers inside/outside KSA.
Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution.
Investigate and identify the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response on the system.
Track, document and record precisely all technical issues and resolutions for future references.
Maintain LAN, WAN and architecture of the server as per the business policy.
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