Performs routine activities within the specified scope.
Manages the implementation of approved technology support policies, processes and procedures so that the required work is carried out in a controlled manner.
Participates in building highly complex user interface applications and back-end databases using technical proficiency in various web development tools, programming languages and scripting languages.
Monitors the analyses of existing IT systems and procedures, recommending modification programs and user procedures to best meet STC’s needs.
Provides advice and support to service personnel on the best ways of meeting and resolving specific customer needs.
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