Reporting to the Director of Information Technology, responsibilities and essential job functions include but are not limited to the following:
Consistently offers professional, engaging and friendly service. Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
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