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Security Engineer
drjobs Security Engineer العربية

Security Engineer

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1 Vacancy
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Jobs by Experience

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0 - 8 years

Job Location

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Riyadh - Saudi Arabia

Monthly Salary

drjobs

SAR 11000 - 15000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Req ID : 1394142
  • Provide exceptional customer support via the ticketing system and phone.
  • Cover 24x7 operations and provide on-site coordination.
  • Provide daily summary reports of network events and activity relevant to security systems.
  • Proactive Network monitoring and Incident management.
  • Adhere to Change Management and Maintenance policy and process.
  • Escalate support requests to next level engineers and communicate with Incident Management as appropriate.
  • Escalate to vendors and follow up as needed to ensure problem resolution .
  • Document planned and unplanned network events in appropriate tracking and turnover systems
  • Troubleshoot and resolve incidents/issues within SLA.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Engineering

About Company

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