Responsible for answering guest inquiries and requests in a polite and efficient manner such as giving information, making a reservation for a tour, a restaurant or transportation, providing directions, confirming flight, etc. If needed, refers requests to relevant staff toensure customer satisfaction.
• Keep updated of all information concerning the hotel services, local places of interest, restaurants, transportation, sport facilities, archeological sites, shopping areas and all relevant information likely to be of guests' interest in order to be able to answer guest requests and questions.
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