Plan and coordinate all activities of every section of the laundry such as handling linen, dry cleaning and uniforms in order to meet hotel business requirements whilst ensuring the highest quality of services
Supervise Laundry operations such as cleaning and maintain all Linen and Uniforms whilst ensuring satisfaction of all customers internal and external, timely and defect free
Select, train, develop,schedule and manage the performance of direct and indirect subordinate to ensure the efficient running of Laundry operations.
Check the cleaning of guest and staff clothes, uniforms and linen of the hotel in order to meet the Kempinski quality standards and take corrective actions when necessary
Verify the laundry equipment on a regular basis to ensure proper functioning
Identify the Laundry Department training needs, develop the training plan and get the approval of Executive Housekeeper before the implementation of training
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