Field Service Engr
Posted on :
17-07-2022
Employer Active
1 Vacancy
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Jobs by Experience
3 - 0 years
Monthly Salary
SAR 6000 - 10000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
17-07-2022
Job Description
Req ID : 1247142
- Represent the Flight Services organization as the prime technical contact on system interaction and operational issues .
Respond via phone or email to analyze technical issues and determine / execute corrective action plan to resolve customer and OEM SATCOM issues .
Manage established internal and external (customer) network nonfictions .
Engage Tier III support as required and manage case until indented issue is resolved .
Develop Required Knowledge Management collateral to facilitate knowledge re-use and process improvement .
Provide support and customer training for an array of mobile apps in the areas of Cabin Services, Flight Support and Maintenance .
Create and maintain training and support documentation for all supported mobile apps
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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