Secretary

We are looking for a Secretary to manage our front desk on a daily basis receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering screening and forwarding incoming phone calls.

Duties & Responsibilities:

• Provide reception service in an efficient, professional and courteous manner

• Meet and great visitors and redirect them as appropriate

• Providing support to the administrative functions

• Utilizing available technologies to serve our clients

• Managing Call Center Operations

• Identify customers' needs and offer solutions

• Assuring customer's satisfaction through maintaining a comfortable and neat reception area that is well organized and equipped with sufficient material, brochures

• Greeting & interacting well with visitors.

• Ensuring a neat, tidy and pleasant appearance of the reception area.

• Maintaining security by following procedures, monitoring logbook & issuing visitors badges.

• Fast, courteous, and knowledgeable customer service and support.

• High quality call script delivery & on target customer conversion.

• Problem solving with positive attitude.

• Excellent relationship building with ability to form a rapport with any customers

Requirements

Skills:

• Having interpersonal skills

• Being able to work with one or more teams

• Having high attention to details

• Being accurate

• Having organization skills

Qualification :

• High School Certificate Experience:

• customer service: 1 year (Preferred)

• Receptionist: 1 year (Preferred).

Skills: • Having interpersonal skills • Being able to work with one or more teams • Having high attention to details • Being accurate • Having organization skills Qualification : • High School Certificate Experience: • customer service: 1 year (Preferred) • Receptionist: 1 year (Preferred).