Guest Service Jobs in Kuwait City

Key Responsibilities of Front Office Guest Service Agent: Female Participates in the prompt and courteous check in and check out of guests Responds to guest requests for information about the hotel and its surroundings Arranges for special services requested by the guest More...

Strong guest service orientation and training skills background required Minimum of 1 year previous proven guest services experience Knowledge of Property Management System OPERA Experience with a Hotel loyalty program an asset Must have the ability to handle a multitude of task More...

Welcome guests, greet guests and members, explain and up sell the facilities and services available. Ensure guests are directed to desired locations and connected with the appropriate service. Schedule reservations of Personal Trainers for guests and coordinate staff schedule to ensur More...

Supervise and lead a team of service crew members. Ensure exceptional customer service and satisfaction. Oversee the daily operations of the restaurant. Handle customer inquiries and promptly resolve any issues. Maintain high standards of cleanliness and hygiene. Collaborate ef More...

Good understanding of restaurant etiquette and familiarity with health and safety rules. Proficiency in dealing with reservations management procedures. Possess customer service skills and proficiency in personal communication skills or over the phone. The ability to organize and equi More...

Prepare and manage the VIP arrivals list, ensuring designated managers and staff are allocated to cater to their needs. Take ownership of guest concerns and requests, ensuring swift and effective resolution to guarantee guest satisfaction. Oversee and evaluate the performance of Gu More...

Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel More...

Good understanding of restaurant etiquette and familiarity with health and safety rules. Proficiency in dealing with reservations management procedures. Possess customer service skills and proficiency in personal communication skills or over the phone. The ability to organize and equi More...

Coordinate and assist transportation requirements of guest. Ensure that all hotel guests are met and assisted at the airport on arrival and departure to provide a personalized service. Ensure a paging board is displayed to identify the guests arriving at the airport. Facilitate gu More...

Experience in guest relations beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned More...

OTS Agent Experience in guest relations beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks ass More...

To set up the host/hostess stand, review the reservation book and make recommendations as to the setup of the room. To open the restaurant for business at the prescribed time each shift. To inspect the cleanliness of each section of the dining room and make necessary improvements More...

To ensure a smooth and efficient running of the hotel operation with particular focus on the front office department. To handle and resolve guest complaints. To assist the Assistant Front Office Manager in supervising the Front Office Department operation and communication. To ass More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

Perform massage and treatments while maintaining the client's comfort at all times. Ensure individualized guest service through acknowledging and responding to their needs and expectation. Actively participate in other areas of the Spa Operation, such as body treatments, produ More...

Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely respo More...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards. Handle guest problems or complaints by unde More...

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem More...

Supports the smooth running of the safety & security department, where all aspects of safety & security are maintained to the highest levels Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Delivers o More...

Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries Takes responsibility for the More...