Guest Service Jobs in Kuwait City

Welcome guests, greet guests and members, explain and up sell the facilities and services available. Ensure guests are directed to desired locations and connected with the appropriate service. Schedule reservations of Personal Trainers for guests and coordinate staff schedule to ensur More...

Supervise and lead a team of service crew members. Ensure exceptional customer service and satisfaction. Oversee the daily operations of the restaurant. Handle customer inquiries and promptly resolve any issues. Maintain high standards of cleanliness and hygiene. Collaborate ef More...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards. Handle guest problems or complaints by unde More...

Good understanding of restaurant etiquette and familiarity with health and safety rules. Proficiency in dealing with reservations management procedures. Possess customer service skills and proficiency in personal communication skills or over the phone. The ability to organize and equi More...

Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel More...

Good understanding of restaurant etiquette and familiarity with health and safety rules. Proficiency in dealing with reservations management procedures. Possess customer service skills and proficiency in personal communication skills or over the phone. The ability to organize and equi More...

Experience in guest relations beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks assigned More...

Coordinate and assist transportation requirements of guest. Ensure that all hotel guests are met and assisted at the airport on arrival and departure to provide a personalized service. Ensure a paging board is displayed to identify the guests arriving at the airport. Facilitate gu More...

OTS Agent Experience in guest relations beneficial but not essential Hands-on approach with a can-do work style Commitment to delivering exceptional guest service with a passion for the hospitality industry Ability to find creative solutions taking ownership for duties and tasks ass More...

To set up the host/hostess stand, review the reservation book and make recommendations as to the setup of the room. To open the restaurant for business at the prescribed time each shift. To inspect the cleanliness of each section of the dining room and make necessary improvements More...

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience More...

To ensure a smooth and efficient running of the hotel operation with particular focus on the front office department. To handle and resolve guest complaints. To assist the Assistant Front Office Manager in supervising the Front Office Department operation and communication. To ass More...

Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely respo More...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards. Handle guest problems or complaints by unde More...

Monitor daily arrivals according to occupancy report in co-ordination with the Housekeeping Manager. Answering the telephone according to hotel standards and recording incoming requests and messages in order to communicate this information to concerned in a timely fashion. Handlin More...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. S More...

Operate power and handling equipment within client’s time specification in compliance with OWS CMS procedures to maintain integrity of the client’s wells Liaise and advise the client representative on the integrity or condition of the client’s tubing/casing during More...

Recommend potential products or services to management by collecting customer information and analyzing customer needs Prepare product or service reports by collecting and analyzing customer information Contribute to team effort by accomplishing related results as needed More...

Work and communicate effectively with co-workers and management. Arrive for your shift on time. Respond to questions, concerns, and complaints from customers, vendors, or clients. Conduct administrative duties and errands as required. Escalate any problems or complaints to the r More...

Check in for assignments upon arrival each day Meet with managers to discuss any pass on Coordinate and communicate with supplies are needed In Room Dining, to complete orders, using par stock list as a guide Have full knowledge of all hours of operation for In Room Dining and al More...