JOB SUMMARY The Chief Technician- Laboratory coordinates and supervises all functions in the Laboratory including staffing, training, scheduling, budgeting and liaising with physicians and administration of the Hospital. Responsible for recognizing results or problems that require referral to the Pathologist. DUTIES & RESPONSIBILITIES Operational Duties Ensures that all aspects of Laboratory services are performed in an environment that optimizes patient safety and in accordance with Laboratory department policies & guidelines Supervises daily operations of the laboratory and monitors quality and accuracy of results Responsible for staff scheduling to ensure that tests are carried out in an expeditious manner Ensures availability of laboratory materials and orders supplies as required Manages and operates equipment safely and carefully Ensures that the physical and environmental conditions of the laboratory work area are appropriate for testing Ensures compliance with policies and procedures regarding department operations, fire, safety, and infection control Responsible for accurate quality control documentation Evaluates new testing methods and instruments before implementation to enhance delivery of Clinical Laboratory/Pathology services Coordinates updates in policy & procedures manuals and standard operating procedures (SOP) for each laboratory section along with the concerned technologist. Investigates new products and keeps abreast of current technologies through discussions with vendors, technical staff and the Clinical Director. Resolves personnel concerns at the departmental level, utilizing the grievance process as required General Duties Ensures that Ministry of Health rules and regulations, Accreditation Canada and Joint Commission International standards related to the Clinical Laboratory are implemented Actively participates in the organization’s activities designed to attain accreditation by the Joint Commission International (JCI) and other appropriate agencies Helps in professional development of all staff, trains, guides and evaluates performance Liaises with other departments, as appropriate, to collaborate in patient care and performance improvement activities Participates in the orientation of new employees to the department, administrative/clinical processes and organizational culture. Attends departmental committee, Quality Improvement activities and management meetings, as appropriate Performs all other additional assignments as requested by the Clinical Director.