Five + years of experience developing and maintaining Cerner modules.
Helps internal staff and/or the company’s customers with problems related to their IT systems.
Analyzes and supports systems, including testing, training, implementation, and ongoing daily end-user support.
Leads Information Technologies in the overall information technology support, strategies, and service priorities that support a quality-focused environment and the financial objectives of the organization. Coordinates with Senior Leadership and physicians to assure continuity in pursuing Information Technology system goals and synergy in implementing plans and problem resolution.
Provides and participates in providing technology vision and direction for the enterprise
Manages user/customer expectations concerning support, responsiveness, and all levels of service
Supports the IT team in resolving issues and obstacles to incorporate the best solution in both strategic and day-to-day decisions to move projects and programs forward timely.
Assists with documenting changes required to correct problems or defects.
Identifies, documents communicates and assists with system problems and resolution for all Clinical and relevant systems.
Contributes to the revision of requirements, business rules, and engineering artifacts.
Assists in the coordination, or managing of the installation of system upgrades, patches, and other components.
Works to close reported issues on IT helpdesk tool as per required.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.